Recent content by vtphilk

Is there anyway to override the callerid name on a inbound PRI? I am the IT person for a SMB and everytime I call in they don't understand I'm the IT person and answer it about 50% of the time. Anyway to change the CLID name to be "IT Admin" or something. I thought about if I make a contact...

Perfect, thanks..thats what I thought..just was refreshing that my thought was correct :).

So I know this is a noob question and I tried searching but could not find a answer. With the new upgrade license stuff, do I need to buy a new license for upgrade within a major release? IE> I purchased the 8.1 upgrade license a few months ago (December) for a client to go from 6.x to 8.1...

I just was thinking the newer hardware is twice the cost but the unit they have in there is about 3yrs old and just went out of warranty. This is running two doctors offices so it would not hurt to have a backup one in case one decided to die. But since the 500v2 uses a different card for the...

Awesome thanks for the info! Any thoughts on if we should upgrade the IP500 v1 to a v2? Would that skirt the requirement of buying a upgrade license? I believe we would have to transfer our card to a SD or something. It seems IP500 v1 will be supported for sometime so we can leave that...

I have a question and need some help determining my best path. My vendor I was buying from has been MIA and not answering emails so not sure if I need to find a new one or what. So been looking online but I have a client with an IPO 500. They have asked we upgrade it to get to the latest...

We are running 5.0.18 and had this happen today. The carrier was onsite and swears they did not do anything to the PRI T1 but I'm suspicious..I looked at the log dump from syslog and found : 671789mS PRN: ALARM: 12/07/2010 12:58:42 IP 500 5.0(18) <DSI Excep> CRIT RAISED addr=00002304 d=5...

I think I'm just gonna buy the 336G. This was the post I was talking about thou: http://www.tek-tips.com/viewthread.cfm?qid=1555019&page=1

Weird thou...there was a post that i printed out on this forum which caused me to get the 318v3. The guy said it worked as long as you upgraded firmware and followed steps. Can't find it now.... So is the 338 or 336G the way to go..i don't see a 336 without gigabit and the 336G is about...

Nevermind..I see the 336G which is gigabit ...but its more than the 338 so I guess I would just get a 338.

Problem was..the 318 was available local in a store...so I picked it up on the quick. I guess I can return it but I don't even see a 336v2 ?

So I'm trying to get a couple 5620's hooked up to a 318v3 netgear. I have tried to follow some of the users that have done it on this forum but not having luck. From what I can tell the fvs318v3 does not support 'users' so you can only use the PSK methods which is fine for me. But, I have...

Anyone know the story on Avaya IP phones 5620's. According to the install guide all the way back to 2007 (4.x) says they are no longer available from Avaya and are replaced by the 5621's. However, I just bought three 'new' 5621's from a dealer and they sent me 5620's. They are claiming these...

This is the crazyest thing..I just tested it again and now its working..not sure if something was changed or what the heck but I swear it was not working so I overrode the hunt group with ICR. But now night service seems to be working. What the heck...oh well..just glad its working. Now...

Thanks for the responses...Here are some updates: -The User in the hung group for night has allow hunt groups forwarding checked.. -The PSTN access is soley thru a PRI T1. So the 8N shortcode points to a ARS which then sends digits out the PRI T1 which all channels are set for line group 20...