Over the weekned I swapped a couple of phones and this morning on Monday users couldn't login to their voicemail because their passwords weren't working. I rebooted the server and now it's working when they press their voicemail button on their phones. However, I used to use the shortcut 300# to...
I had an incident like this. My Avaya voicemail was not sending out copies of voicemails. We had switched my Rackspace to Intermedia and was using an Exchange email account as authentication and it wasn't working. I changed to using an IMAP mailbox with a different configuration and it worked.
Hey, we have a new Tek-tips site., Wow! To the OP, after your laptop boots you should open up the task manager and disable any programs from the startup tab that you don't want starting every time you boot your laptop. Also, view the processes that are hanging up your CPU. You have a program...
So after the Rackspace debacle I had to change email providers to Intermedia and subsequently change all the smtp settings on my copiers. All of my Ricoh copiers work fine with the new SMTP settings, but the Kinolta Minoltas do not and I have to keep an email address live on the Rackspace...
Anyone know where the logs are when the voicemail pro sends emails of the voicemails via smtp. I can see where it's up, but when I change my server settings and user name and password I don't get the voicemails through email. I can telnet into the mailserver so I don't know why the voicemails...
Hello,
I purchased a vanity number for my company and I want to have it remote call forward to the Customer Service hunt group number. I think with RCF only one caller can call at a time. When someone calls a huntgroup directly does the call get placed into a rotary so the queue can take...
Hello, I need some help. Normally when someone works remotely I set them up with twinning and add them to the huntgroup and they stay logged in all day. However, we have someone that will be working part time and I can see that I can set up a time profile for twinning, but how can I place them...
Would it be better to forward hunt group calls or twin them. A couple of departments are starting to work from home. I'm thinking a twinning solution may be better than forwarding because if I forward calls and the employee is already on a call then the caller will experience a busy signal or go...
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