Recent content by ucxguy

Take a look at the E-MetroTel documentation site: https://documentation.emetrotel.com/restrict-dial-access-using-custom-contexts/

You are probably asking when these products were introduced, right? This info may not be completely accurate, but should be close: Galaxy 250 was introduced in 2018 Galaxy Pro is completely new (not sure if it is already available) The 5010W phone was introduced in 2021

The US English voice prompts were recorded for E-MetroTel by the late Joan Kenley (a.k.a. Meridian Mary). She was the voice talent used by Nortel for all their switches / voicemail systems (as well as by some other vendors). In a few weeks, it will be 4 years since she passed away. If you...

Even if someone sends you the prompts, you wouldn't be able to replace them due to the permissions. You should contact E-MetroTel support - if there really is a problem with the prompts, they could invoke a command to reinstall the package that owns the voice prompt files.

If you use for the DISA the context "from-internal" (which is the default context), then yes, you can invoke features such as Call Forward All Prompting Activate, Call Forward All Prompting Deactivate, Call Forward Busy Prompting Activate or Call Forward Busy Prompting Deactivate to change the...

The most likely reason is that the IP address from which you were trying to access the system was blocked. That can happen for example when someone repeatedly tries to login using the wrong password. You can go to Security - IP Block List to see the list of blocked addresses. You could...

"...has blocked any access attempts to the web portal" Does that mean that it does not accept the user name and password when you try to login or that it never presents the login page?

The use of the caller ID of the incoming call for the outgoing call to an external destination depends on the trunk type that you use and the system configuration. If you use SIP or PRI trunks, it should be possible to configure the system to do that. You can create a custom context that allows...

Not at this time.

The port 443 is used by HTTPS - so typically the GUI login on many devices. For BCM50, that would be the BCM Launcher web page if I am not mistaken. I would tend to disagree with the assumption that they are tight on security. One of these three options must be correct: 1. The system is...

PBX Configuration / XSTIM Settings - close to the end of the Advanced General Settings, there is Set Based Configuration and Set Based Configuration Password. Extensions should be configured with 0 as the MAC address (phone ID). When you enable the Set Based Configuration feature and some...

In the drop down list box that shows unregistered phones, you will see the phone ID (not a MAC address - the value is a MAC address only for IP phones) and also the port number (1 through 16). That way, you know which phone you are assigning to an extension. Alternatively, you can make the...

The BCM50 won't detect disks that do not support SATA I. In general, hard drives with the sizes 40GB, 80GB, 160GB and 256GB typically all supported SATA I and as such could be used in BCM50. Only some SSD drives support SATA I - the vast majority of SSD devices does not support it. In short, you...

I don't this the problem is a certificate - it's the TLS version. If you update to the latest version of the software for the digital gateway, it should allow you to access the GUI using any browser you want using HTTP. If you still have Internet Explorer, you can access the digital gateway...

What you described sounds like normal BCM50 behavior when the mainboard is unable to find a boot device (the hard drive). Most likely, when you pulled the power, the hard drive was already dead or failed to spin up when you reconnected the power. As Firebind Scrambler pointed out, it is very...