Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations dencom on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Recent content by Tom4p

  1. Tom4p

    Cisco Agent Desktop Resource device Off

    WhyKap, Thanks for the reply and solution. I already check Jtapi user and device associate are all correct. However, I found out that there is a problem that need to troubleshoot with this kind of error: 1. Like Whykap stated above: we should check: The CAD cannot communicate with the phone...
  2. Tom4p

    Cisco Agent Desktop Resource device Off

    I looking for a solution to one of my poroblem with Cisco Agent Desktop. It gives an error below everytime agent try to click the "ready" button to get on-line. Any thought direction to the solution is greatly appreciated. Thanks Error: 10:15:50 Resource's Device is Off...

Part and Inventory Search

Back
Top