Recent content by Stevo2283

I just tried it on my non ACD set and it does the same thing. I tried the conf key and it does the same thing. It seems like after i key in the long distance number i hear a brief pause like a transfer to the billing options then it goes on to say for credit card press 1 for suchandsuch press...

Patients call into the operator queue (3904 sets) to be transfered to a long distance number. The operators press the transfer key and dial our service providers number 900. The Operators walk through the options until they press 1 for english. <--- At that point they want to Cold transfer...

www.nortel.com/espl you have to have an acount with nortel and you can run a mircc which checks what you currently have and bumps it off of what is available

what does the callpilot at the far end say for the mailbox number. Is it 4, 7, or 10 digit #??? you may just need to add the number that is being sent to the callpilot as an ext dn in the far end cp system

First thing to do is put a scn appearance of the line on the secty phone. then set the rco on the the secty phone to the appropriate time in seconds refer to the admin guide. NOTE: all scn keys on this phone will be affected though. What will happen is when the exec's number is called the key...

I know with the cppm sec server use can make it co-res with the ss

if you put the an scn key on the 2nd set (the second person you want to answer the call) and set the dndr value on that tn to a number of seconds you want before the scn key will ring. For example if you want to have the 2nd phone ring after 3 seconds set the dndr value on that set to 3. Then...

I have an ssc media card (media gateway) in a rel 4.5w system that has been acting up for months. The card in the system is labeled media gateway 31. Whats happening is the card will lose it connection to the call server and drop then bring itself back up. I get an srpt error when it drops...

Take a look at your codec for the zone that your ip phone is in. Also thats a mighty small payload size your using

Just as an FYI and many days of beating my head off the wall should you run into this issue and you are running 97.072 firmware on your 2200 series phones, polycom has a designer firware to fix this issue. The designer firmware is 228.004

Thanks

Could anyone tell me from start to finish how to pull a patch from the compact flash load and put it in service in level 2. Please be descriptive. I appreciate your help!!!

I am getting an assert memory c ln 1045 on our Spectralink phones. I work at a hospital and so far it seems to only be happening on certain floors were there are more wireless ip phones, unless people on other floors aren't telling the help desk. We have 2211's(polycom i640), 2212's(polycom...

What is the purpose of LD 45 running during midnites?? Will removing it from midnights have any other effects on the system??

Here are all the loops in the BSD errors Loop 2 Dual PRI (NT5D12AG) Loop 3 Dual PRI (NT5D12AG) Loop 4 Net Card (NT8D04BA) Loop 8 Net Card (NT8D04BA) Loop 13 E-Net (QPC414C) Loop 20 Net Card (NT8D04BA) Loop 25 E-Net (QPC414C) Loop 26 Dual PRI (NT5D12AG) Loop 27 Dual PRI (NT5D12AG) Loop 28 Net...