Hi - I have CM5.2.1 I want to queue calls to 1 skill that is answered in 2 locations. How can I create a vector step that will allow an emergency skill to prevent calls queueing at 1 location ?
Guy’s,
I’m migrating an S8700 to S8800 system with new port networks. Will the new system work without the licensed IPSI (it will be running a 24hour system). I want to test the new system before going live with no downtime for the old system ??
Guy's,
I'm upgrading a CM5 server from S8300 to S8510 (Dell1950).I plan to copy the xln file across along with the .pwd & .lic files - Any known gotcha's ?
Can I restore the IA770 translations in the same manor ?
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