Recent content by sotto79

Micollab clients are getting an error after we shut down the Micollab MAS and then started it back up, "There are no other devices to choose from." We cannot use the client to dial people in the list. Susan Otto IT Services Manager

The calls are inbound.

I have IP Office 403 running vs. 3.2, we run a vulnerability scan on our network and the scan is reporting recursive DNS servers for each of the 403s, I would like to turn this off. Any help would be apprecieated. Or will that affect the function of the phone system? They are not set up with our...

I would like to know if IP office 3.2 has the capability of blocking a phone number?

We have switched to using Charter Cable for our PRI, they have added the 800 number to the PRI list, how can I create a different Auto Attendant to answer this line? I have not tried anything yet. We are on Avaya IP office version 3.2 running on a 412 unit. [ponder]

Hello all, can I plug in the Avaya wireless phone 3810 to my IP office 403 vs 3.2? What changes will I need to make in the configuration? How does it affect VM? Is the wireless signal encrypted? We would like to install at bank branch and I worry about someone picking up the conversation.

Hello, I have IP office 406, that when my users try to dial out it strips off the last 4 digits and their is no ringing, then they get a message that "Call cannot be completed as dialed." I have looked at the short codes and compared them to other branches and cannot see what is causing this...

I have the current AA built as a group in the VM Pro as a leave start point. Should it be as a module like you suggested? Does it matter what heading it is under ie Users or groups, default start points. Do I need to create this as leave mail start point? After I created the group originally I...

I tried setting up new group and having the AA Group as the overflow, it went to the branch's voicemail.

I tried setting up another group and then putting the AA group in as the overflow, it went to the branch's voicemail. I then tried to create a short code with the AA recordings and put that in for the incoming call route, it still went to the group voicemail.

I would like an incoming call to ring a hunt group then after a short time to go to the AA. I am on Avaya 406 software version 3.2. The AA that I created for each branch is a group in the VM Pro and the branch is also in the group on VM Pro 3.2. Thansk in advance. [ponder]