Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Recent content by smayomitch
-
Avaya Call Center Agent Won't Stay Logged In
Good Morning! The agent was working fine now all of a sudden she can't stay logged in. No changes were made to her station or agent id. I checked capacity and it is fine...the only change was made to the headset and not by the Telecom Group. Any ideas?- smayomitch
- Thread
- Replies: 3
- Forum: Avaya: CM/Aura (Definity)
-
ISDN-PRI (Avaya to Aspect) no ANI
I have an ISDN-PRI trunk that connects to my my Avaya Predictive Dialer PC 4.0 and the PRI blocks us using the outgoing caller id using the Predictive Dialer - Help! The PRI is local Bellsouth.- smayomitch
- Post #5
- Forum: Avaya: CM/Aura (Definity)
