Recent content by sheldondon

I have an ACS PROC that has the usual bad power supply board and needs it replaced. I have done that many times. I opened up an 308EC expansion module and noticed the power supply looks the same with the same ribbon cable. Can I take the power supply from the 308EC and install it into the ACS...

Yes and a BIG thanks to Brian Cox at Georgia Telephone for all his help getting me connected to AVAYA support to quickly get the new SYSID's PRI Keycodes reissued. I highly recommend Brian for his support with Nortel / Avaya here is his contact information below. Thank Brian! Brian Cox...

I have read some posts that Avaya should be able to help issuing a new pri keycode.

It was a mistake about taking out the COMBO card, I just did not realize that it was needed for timing and I was taking ot the NAM from service and using a Call PIlot and had not need for the fiber any longer. OH well ya live and learn

Oh one more thing I read. There was a post on here theorizing that the SYSID's if changed enough times would eventually circle back to their original ID and that there may only be a few in each cycle for each system. What do you think about this? Is there a way that you know of to cause the...

P.S. Here is the strange thing, the SYSID did not change until I tried to restore the file that I had backup right before I took out the card. I tried about 3 or 4 times to restore and the SYSID was the same. It was not until doing this a few times that it locked up and required a COLD START...

Yes this was a real pain. I just can't imagine why the system has to react like that almost penalizing you for making a minor mistake like that. I just don;t understand the logic behind changing the SYSID it makes no sense. I have read on this site and on the web that it has cased a lot of...

I have heard of this happening before but this is the first time for me. I was changing out a COMBO card on a MICS 7.0 with an active PRI and replacing it with a 2 port fiber card. When I powered up the system it went into a COLD STARTUP. I had backed up the entire system via the NRU before...

Yes that is correct. I must not have the PRI option. Thanks!

I have a site that is using a MICS and is setup for a BRU can this same card and keycode license be converted or used if we switch over to a PRI? I checked with the HARDWARE options and it does not show PRI as an option just BRU and T1 ext..

Also this is the version released 5 which as the Avaya logo on it when it loads it's no longer showing the Nortel logo

I install this on an XP machine in their office running 2007 and its working just fine unfortunately everythings upgraded to Outlook 2013

During installation I am getting a WinFax.log type error you can actually see the message waiting indicator on the taskbar and you can actually see that it is connected to the server and tells you there a message just waiting but there is no sub folder created within Outlook 2013 that says call...

Tried to install DM 5 onto Windows 8 and I am getting errors any suggestions?

Can I get a UM license for the BCM450 that will provide the "Message Forwarding" which directly forwards a VM message right to any email bypassing Outlook? Thanks