Recent content by sdee12

Turned out there was a loop in the network that was causing it

Is it possible it could be an issue with the SD card?

IPO V7.0 and Manager V10.0

It was unchecked, what else should I try?

I don't seem to have that option, on the security tab it has some boxes greyed out except Close Configuration and Secure Communications, am I in the wrong place?

I cannot get past this error at all in Manage,I've tried everything from sending older backups of .CFG's restarting VM Pro and the whole server and also doing a repair install.I am able to load up my other SCN configurations ok just not local.Phones are stuck on discovery,not sure what else to do

Yes, they all use the same SIP number. I think I've done it. I didn't realise you could type in a value on the URI drop downs. Thanks ;)

Is there a way I can mass update the number on every User's SIP Name Tab, rather than doing it one by one? The SIP URI is using Internal Data

Where does the SIP get the IP address from? Our Firewall is using a 31. IP but apparently calls are coming from a 109. IP, LAN2 is setup to use the right one

They're saying the calls are getting rejected because they're still using our backup IP address,which is why it gets declined. We're definitely on the right connection. It's not matching up somewhere

It started to happen after our main connection went down and we switched to our backup, the provider registered the SIP to the second IP address, after our primary one came back up, they changed it to the original IP address

Keep getting Call Rejected when dialling out over one of our SIPs; from running a trace it's giving a 603 decline but not sure the reason why their failing. 302884973mS SIP Call Rx: 20 SIP/2.0 100 trying -- your call is important to us Via: SIP/2.0/UDP...

We had a power outage and had to revert to our backup connection to run the SIP lines over. Our provider changed the IP address it was registering for routing incoming calls and had to update it in LAN2 to the different Public IP. When we've restored and switched back to the main connection...

Thanks,that's really helpful,so If I wanted 20 to be the outgoing line ID would I reverse them to 21/20 and 20/21 and the ARS as outgoing group 20