Recent content by sana1723

Did anybody integrated an IP Office to an IPC turret system to utilize the QSIG capability turning on and off message waiting lights?

For anyone who has had success installing the S08 for videoconferencing on the IP Office. Can you please tell me if we are using a PRI circuit for voice and video - so we have to order the channels for video in a separate group? If that is the case how did you oder from the provider?

acewarlock, Thanks very much for your help. Best,

I need to install patches on a BCM400 3.7 release. Where can I find instructions on how to install a patch? Thanks in advance.

The install that you have was an expansion or a new install? I am installing a TN464 card for interfacing a turret system to the Definity using QSIG over E1 trunking. CM2.1 has only basic QSIG, but CM2.2 has QSIG suplementary (I did the same for a different customer to have all QSIG RTU...

Do you know, if I upgrade from CM2.1 to CM2.2 do I need the License file or not? The upgrade instructions are saying that you need the License file when upgrading from releases prior to Communication Manager 2.0 , but no references from 2.0 to 2.2??

Last year, I upgraded a customer from a release 11.X to CM2.2. At the time, I send Avaya a Flush Card and they send me back the card with the software release CM2.2 on it, that I used to install on the Definity. I have now a customer that needs to upgrade from CM2.1 to CM2.2 for an additional...

Thanks John, Yes, The PRDN setup for this line, is not programmed on a key 0 anywhere, I will try to build an analog based on your suggestion. Thanks again, Elia

I have a user with a M3904 phone DN 7007. on that phone the user has a private line ringing at a dedicated button setup as PRDN. The user wants the call on a private line when not answered to go to the mailbox of the DN 7007. I made sure that call digit modification is allowed, and tested that...

Thanks, I have to check if it was done. Elia

I have a problem with one of my customers. The customer has an Option 11 and from time to time different extensions report a problem with conferencing. When they press the conference button on the M3904 phone, they disconnect the active party. I disable the TN in LD 32 and then enable it, and...

I have a very strange problem. My customer has a Definity Prologix system r012 software. 2 telephone users complain of their phones locking up, and no matter what you do the phone is not reacting for sometime, and then by itself goes back to normal. This 2 users have a 6424 phones with a button...

I am trying to find a way to overflow from the attendent console to a DN so I cal to a busy console can be picked up by any available person in a group. It was suggested that I program in LD 15 an AODN as well as AQTT. I did that and tested it on my demo system, and it works, but when I set...

If I setup a console overflow telephone and the call after several rings on the console will overflow to this telephone, can I use a pickup group feature, to pick that call up from any phone in this group?

Scot, Thank you for the tip. I will try that tomorrow. Elia