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Recent content by salert

  1. salert

    SIP Trunk registration issue TELUS

    Great thanks Menniss that's very interesting it's allowing you on 11.0. I did get a reply when I did an ns lookup and put in the public IP address. Below is my trace: 8594159mS Sip: SIP Line (18) RestartTrunkComm now 1 dns 0 from_trunk_in_service 0 8594160mS Sip: SIP Line (18)...
  2. salert

    SIP Trunk registration issue TELUS

    Hi we have taken over a new customer which has these TELUS SIP trunks (Ring Central) successfully registered on a grandstream device switching to an IP Office 500v2 rel 12.0. Under the SIP line the ITSP Domain name we get the following warning: We can change the name to anything else and it...
  3. salert

    Wifi phones lose registration

    Here is a failed registration: 76735483mS SIP Reg/Opt Rx: phone REGISTER sip:10.25.3.60 SIP/2.0 Via: SIP/2.0/UDP 10.25.3.166:5070;rport;branch=z9hG4bKPj60cf955a-0698-4908-84c2-c1a2437fac60 Max-Forwards: 70 From...
  4. salert

    Wifi phones lose registration

    Hi, I'm having an issue with spectralink wireless phones losing their registration on an IP Office 500V2 11.1.3, it works fine for a day/week or even a month then I get reported issues. The system status shows it's registered to the proper IP address. Rebooting the phone fixes the issue. I'm...
  5. salert

    How calls flow to IX Attendant

    Hi Was wondering if anyone could point me in the right direction, we have been hit with spam calls and I have been asked to put a menu in front of our main number which in the trace is 4422. I can't find where these digits get converted though. normally I use the change inc-call-handling-trmt...
  6. salert

    Can't delete extension

    Thanks, I found it on page 13, thanks for your help!
  7. salert

    Can't delete extension

    I'm trying to delete this extension but I keep getting the following error. I really don't know how to even find the group that it's in after doing a list usage command. Does anyone know what I Failed to delete[Unassign of Endpoint "4495" from user "4495@bewell.ca" failed. Cause of...
  8. salert

    Call forward to another phone that is forwarded

    Hi was wondering if anyone knows how to set up call forwarding to an extension that is forwarded to another extension? eg. extn 221 forwards to extn 222 and have it ring there but when extn 222 leaves for the night they forward their phone to extn 223 but extn 221 calls won't go there.
  9. salert

    TELUS OneVoice SIP settings

    bahmonkeys it looks like that is a requirement I can easily remove that in advanced setting. Thanks.
  10. salert

    TELUS OneVoice SIP settings

    Hi derfloh they have it's the following I thought I believe it looks like what the requested: 3. Outbound Caller ID and P-Asserted-Identity Header When calling outbound from your IP Trunking service, calls are routed and billed based on the “P-Asserted-Identity” header in the SIP INVITE...
  11. salert

    TELUS OneVoice SIP settings

    Thanks janni78 unfortunately once I added it, it still didn't work looks like my invite is failing here is a screen shot I don't really see why it's failing.... 15:22:44 823413mS SIP Call Tx: 10 INVITE sip:+15878767711@38.140.220.107;user=phone SIP/2.0...
  12. salert

    TELUS OneVoice SIP settings

    Hi All, Having an issue with a new sip provider (TELUS OneVoice) they have different requirements that I'm used to tracing out the call I have a 503 error. One of the requirements I seen was to have the user=phone in the from message anyone know the setting to get this? INVITE...
  13. salert

    Equinox Android Pie

    Has anyone had any luck getting Equinox working on Android 9.0 PIE? Won't register to call server, we have had luck with iPhones.

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