Recent content by pralph

Not yet, the ticket is still open with Avaya and is up to tier 4.

I have tested it with two agents logged in and only one agent logged in. I get the same result, call keeps ringing the set. I have a ticket open with Avaya, but so far they have been unable to fix the issue. Thanks

Just copied the thread over to it. Thanks

I have an IPOCC on server edition and when the call is sent to an agent that is logged in they are able to answer it just fine. However if they don't answer the call the IPOCC logs them out (as it should), but the call just continues to ring on the same set. I need that call to be sent back to...

I have an IPOCC on server edition and when the call is sent to an agent that is logged in they are able to answer it just fine. However if they don't answer the call the IPOCC logs them out (as it should), but the call just continues to ring on the same set. I need that call to be sent back to...

So far, yes it is working. The only thing that I have found is a no audio issue on one of the PRIs, but when I turned "allow direct media path" off, that fixed that issue.

I am working on IPO 9.0 server edition. I have a virtualized Linux server with the IPO/VMPRO/One-x running on it. I have 4 V2 chassis' connected to it. The server created an H323 link with a line number of 99999 and I am able to call form the v2 cassis to the server and vice versa. I am...

Here is what we have tested and made work. The avaya/nortel 1230 SIP phones can register to either the "core" server or the expansion V2 chassis. Whenever the phone loses the link to whatever device it is registered with, it is dead in the water. This is a limitation of the SIP phone, not...

@kwing11200 you are registering your IP sets to the 500 V2 chassis and all the licensing is centralized and when the chassis loses connectivity, the IP sets are staying up and are able to make receive calls on the 500? Sorry just wanting to clarify.

That is the question @amriddle01. From my testing, I have been able to make the phone register to the prime and then the backup, but when I remove the link to try and force the phone to look at just the V2 chassis, it just sits there trying to find the prime or secondary server. I am basically...

The 1200 series handsets actually work when registering to the primary server and then the backup server, but that is as far as they go. I have tried with 96XX phones and couldn't get it to work. Everything you guys are saying is what I believe to be the case, but I am getting conflicting...

I am running linux virtual server edition (latest and greatest 9.0), I have 5 V2 chassis that are going in remote locations for TDM access (PRI). All my users and licensing is on the core server and I am using purely IP sets. My issue is, the customer is wanting three levels of resiliency. In...

I have two IPOs running the latest 9.0 and a UC module running the latest as well. I had the UC module working in one IPO, but decided that it would better serve the customer if I put it in the other. The licenses were good in both IPOs so I decided to swap. Everything in the SSA shows that...

I have a 9.0 ipo that is connected to a adtran 9.08e providing SIP from the Paetec network. I can receive calls fine, but when I try to dial out it is sending INVITE tel: +192.168.33.254 SIP/2.0 I have a separate ARS route that I am using for the SIP calls. The entry is N tele number N line...

Ok, I think I might have found the issue to my problem. I don't have any VCMs! Does the VCM card come in a piggy back that I can put on a phone8 card? If not, I'm screwed, the IPO is full.