Recent content by phonewiz

I'm trying to setup an a wakeup message on an Avaya Definity cabinet using an external announcement device. Can I use an available port from my TN763D aux trunk card to my wake up message? If yes....How do I configure the System Hospitality form to point to the aux trunk card port? Annoucement...

Thanks to everyone that replied. I received my IP Office 500 V1 yesterday and all it took was about 40 minutes to remove the power supply from the unit I received and install it in my downed system. After the system was powered up all that was required was a reboot for the system to see the...

My bad....The IP Office 500 I'm working with is a version 1 not version 2 as I thought. When I examined the downed system was the time when I realized it was IP office 500 V1. What should be the proper steps for replacing the down Ip Office 500 V1. Will I need to configure the system or will the...

Thank you! I will give it a try on Monday when the replacement chassis arrives.

Hi Guys. I have never worked on an IP office at all and your help. I have an IP office 500 cabinet that was powered down and when it was powered back up it never came up. I believe the power supply died after power down. If I get another IP office 500 V2 cabinet and remove the SD card from the...

Thanks guys for your help. I was looking at the wrong subscriber. I forgot that I had entries in the auto attendant routing table which pointed one extension to a totally different sibscriber. It took me a while before I remembered the step I was missing.

I have a subscriber mailbox set up as an automated-attendant and when I originally setup this up I recorded a special greeting for the system greeting for this subscriber. I need to update this system greeting but I can't for the life of me remember how to record the system grreting for that...

Thank you AvayaTier3....That worked. I was able to remove all trunk members and then I had to remove the signaling group. After that I was able to remove trunk group. Thanks for all your help!

I have an H.323 trunk group that is no longer in use. I am unable to remove the trunk members. How can I remove the trunk members in order to remove the trunk group? Thank you!

I would first check to see that the COS of the extension is question is not restricted to call forward off net and then make sure the frl level of the COR assigned to that extension is also able to place that call normally. If all checks out then us should be able to dial the call forward...

I have a few questions about how you are service observing...are you using a service observe button or the feature access code for service observing.If you use the service oberve button...when you press the service observe button you are in a listen only mode. the observer can hear both sides of...

Hello all, I am trying to replace my old Oki Microline dot matrix system printer connected via a 7400A data module with a new OKI B4350 Laser printer with a RS232C interface and I can't get it to work. I have tried every combination with both 7 and 8 data bits and even,odd,no parity and the...

Thanks Mikeydidit, What I was looking for is what TN circuit boards are compatible with R9.5r....for example: Can I use a TN570 Expansion interface card in my Definity R9.5r? I recently converted my old definity R4r to R9.5r on my own and I'm having some issues and I needed to know of all my...

Hello All, Can anyone tell me where I can find a document that tells you what the minimum vintages for all avaya TN circuits that are compatible with a Definity R9.5r switch?

In your list config DS1 all of these are considered T1's and the main difference between them is that the robbed-bit T1's are basically plain vanilla T1's that have 24-b channels which carry voice traffic in and out of your switch. The ISDN-Pri has 23-b channels and 1-d channel and again the b...