Recent content by phonesystemman

hey guys, just a quick question... have 406v2 5.0.22 with embedded vamil. need to set up the following... during the hours of 8-5 the calls come in to the main hunt group. after 5 without pushing any buttons...how do i set the ip office up to go to auto attendant i have a time profile...

BAS1234 they have CA buttons and line apperance buttons. they want it to act like a key system. instead of picking a CA button, they want to pick the line 1 button (line apperance) first. can this be done?

hey guys, ip office 5.0.22 406v2 just wondering if i can set up automatic line selection for a couple of extensions? there are line apperances on the phone and they can press the "line 1" button to call out, but now they want to just pick up the phone and start to dial without pressing 1 of...

check forwarding on all extensions? i have run into this and found a couple of extensions were forwarded without anyone knowing. had to check in manager under users.

but do all of the phones in the qroup have to be in use in order for the queuing to work? i thought that if one of the phones in the qroup is idle, the phone call will ring at the idle phone until voicemail picks up instead of going to a queu group? i have set up queuing before....as in...

hey guys, ip office 406v2 R5.0.22 Voicemail Pro just wondering if it can be done as i have not set this up before.... need some sort of queuing. there are 4 phones but only 2 people. if both people are on the phones and another call comes in.....after 4 rings we want it to go to some sort...

then i can go from 1.4 to 4.2 then to 5.0.22 and it should work? thanks for all the help

i wanted to use the 5410 sets

thought i had to go from 2.0 to 2.1 then i could go to whatever i wanted too?? does the 2.1 bin file have a memory expander file (i.e. 2.1.999) or something like that? i have a 412 that is 1.4 at the moment. what would be the best way to upgrade it without breaking it? i tried this on...

hey guys, just wondering where i can find 2.1 bin files. we have a control unit that needs to upgraded but cant find 2.1 bin files. any help would be great.