Recent content by pancho15

??? .... serious!!..... we were told by the installer to just enter the IP address username and password... so I assumed this would work . I came on here to get a quick fix as the installer was taking a while to get back to us. I agree with reading the documentation (although the avaya website...

Excellent thanks for your help - Issue resolved. I didnt realize you had to enter http:// in front of the IP Office IP address. The error message completely through me.

Thanks guys for your help -- issue resolved http to be entered in front of IP address on softphone Login Server: (I would have thought IP address would be enough. Error message was very unclear by asking for License, this is what confussed me. Thanks anyway I wasnt asking for much

Thanks

Fair enough

Haha. ... Really ... A forum for not asking questions great !!

That's the problem I have already assigned the license to the user (power user) , I know it's not enough to just install the license

Thanks Tlpeter, Appreciate your response, I did assign a license so it should work Under user -- Profile -- I have selected Power user (I have 4 Power user licenses available) Below profile I have ticked Enable Softphone. Still receviing that msg ?

it is easy !!!whats confusing is the Avaya website!!! All I wanted to know is why I'm receiving the "enter key" popup when running the Softphone on a client PC? Pretty straight forward question. If you dont know just say so?

Thanks amriddle01, We spoke with the integrator but they are very slow to respond. I do know what the licenses are for but just needed some clarification as stuff just didnt work as expected. System was setup by integrator, we then purchased a few Power user licenses which to my understanding...

Thanks Intrigrant, very helpful! Intergrator has been a little slow to respond thats why I posted my question here. Some of the licensing is a little strange with Avaya and not easy to find what you need!! What I'm trying to do should be pretty easy - Just want to test the softphone that is...

I found the IP Office video softphone - but when I enter login details I am prompted for a License key??

ok now I got a little further by entering a password from the user tab. But now I receive a popup asking for a license???? see image belowhttp://www.mediafire.com/i/?8sm103a66s5jw5j

I'm guessing the username is not the extension ? or I'm missing a component

I installed that but its the video softphone, so does this also work for normal calling. I tried to login but had no luck - Do I need anything else installed on a server? Login Server: IP Office IP address Username: Extension Password: Password set for hot desking