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Recent content by Nicowyow

  1. Nicowyow

    Ringing tone for UCD Groups

    donb01, thank you for the anwser. But I kinda figured that out already, its just that I do have an announcement device, but i cant configure it to ring 3 times and then pick up the call. Here's my config: 1. send call to ucd group 1 (is send to people who should pick up the phone who are...
  2. Nicowyow

    Ringing tone for UCD Groups

    Hi all, I own a Hipath 3750. I never had a course or whatever in using it so the problem I am having might be to easy for you people. I made UCD groups so incomming calls will only be directed to agents who are logged in. When someone makes a call to us I want them to just hear a normal...

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