donb01,
thank you for the anwser. But I kinda figured that out already, its just that I do have an announcement device, but i cant configure it to ring 3 times and then pick up the call. Here's my config:
1. send call to ucd group 1 (is send to people who should pick up the phone who are...
Hi all,
I own a Hipath 3750. I never had a course or whatever in using it so the problem I am having might be to easy for you people.
I made UCD groups so incomming calls will only be directed to agents who are logged in. When someone makes a call to us I want them to just hear a normal...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.