Recent content by NetEngBB

Thanks very much. I will check that.

That's fine. I will have a look and confirm. Thank you very much.

They have a fiber optic terminal with 4 analog ports on it.

I had this same issue and hit regenerate. It generated a new certificate that was valid to 2031. No warnings on login no error on the phones. I thought the issue was resolved. That was Monday. Today users sent a screenshot of the error back on the phone and it says the certificate is going to...

@Mick Blue Spider with regards to twinning, the user wanted the ability to turn it on and off as needed, but I may have to resort to this. @budbyrd where would I check to verify trunk to trunk transfer is turned on? Thanks again everyone.

Thank you. The groups are sequential.

My apologies, Yes, VMPro is setup as an auto attendant and it does direct transfer to extension with menu options and extension dialing. There are also options for Hunt Groups, however 'Forward Hunt Group Calls' is selected. Thank you for your prompt response.

Good day, I have an IP500 V2 system 11.1.2.2.0, with a UC Module V2 11.1.2.2.0 running VMPro. When users are not going to be in office, they enable Unconditional Forwarding for All Calls, on their extensions to their mobile phones. External calls are processed by Voicemail Pro. These incoming...

I have tested it as you all have indicated and I have to complete by pressing transfer again. I have advised the users of this as well, unfortunately for me they insist that this is not how they are accustomed to doing transfers and that it is a problem that needs to be fixed. Thanks all, for...

The blind transfer are done using the transfer button, where the user will press transfer, dial the other extension then hang up, which would automatically transfer the call before. Now the called extension stops ringing and the call is placed on hold where the transfer originated. This occurs...

Thanks, I haven't updated the system. There are no J series phones or SIP phones used on this site. Regards.

I have an IP Office 500 V2 A, v11.1.0 Users say they were previously able to perform blind transfers, now the calls are just put on hold. The only option is do an attended transfer where the second party must answer and then press transfer again to complete. If I'm not mistaken transfer on...

Great thanks very much for both your responses.

Thank you very much for your response. We seem to have gotten a successful export of the CallFlow in database (.mdb) format. I am using the client provided from the App Center of the UC module, so I thought that was the correct version. Thanks again.

Good day, I had Voicemail to email setup and working on a UCM V2 v11.1.2.2.0 build 20. The users received 1 email then this feature stopped working. The SMTP settings are correct and the 'Test Connection' is successful. Also the account used is a working account and emails can be sent from it...