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I have tested it as you all have indicated and I have to complete by pressing transfer again. I have advised the users of this as well, unfortunately for me they insist that this is not how they are accustomed to doing transfers and that it is a problem that needs to be fixed. Thanks all, for...

The blind transfer are done using the transfer button, where the user will press transfer, dial the other extension then hang up, which would automatically transfer the call before. Now the called extension stops ringing and the call is placed on hold where the transfer originated. This occurs...

Thanks, I haven't updated the system. There are no J series phones or SIP phones used on this site. Regards.

I have an IP Office 500 V2 A, v11.1.0 Users say they were previously able to perform blind transfers, now the calls are just put on hold. The only option is do an attended transfer where the second party must answer and then press transfer again to complete. If I'm not mistaken transfer on...

Great thanks very much for both your responses.

Thank you very much for your response. We seem to have gotten a successful export of the CallFlow in database (.mdb) format. I am using the client provided from the App Center of the UC module, so I thought that was the correct version. Thanks again.

Good day, I had Voicemail to email setup and working on a UCM V2 v11.1.2.2.0 build 20. The users received 1 email then this feature stopped working. The SMTP settings are correct and the 'Test Connection' is successful. Also the account used is a working account and emails can be sent from it...

I will try this and verify with Voicemail Pro client if the changes are showing up. Thank you for your suggestion.

Good day, Has anyone experienced the following issue? I have configured the CallFlow on a UC module v11.1, saved and made it live. However when I try to save, export or backup the configuration the resulting files do not have any of the changes I made; I confirmed this by opening the config...

Good day, Has anyone experienced the following issue? I have configured the CallFlow on a UC module v11.1, saved and made it live. However when I try to save, export or backup the configuration the result files does not have any of the changes I made. I would like some advice on what is the most...