Recent content by neotope

AlohaRoss, thanks for the info. That's what is acceptable for new deployments I am wondering about existing deployments. If I check the pcisecuritystandards.org website it shows Aloha 6.7 being compliant through Oct 2016. My dealer said it renewed through Oct 2017 because of the delays with...

Thanks for the info, I believe the 6.7 EOL for PCI compliance is Oct 2017. That's what I was wondering if it would be pushed back.

Does anybody have any information on the end of PCI Compliance for Aloha 6.7? Right now I have some sites still running 6.7 because of older hardware that works fine so management is trying to hold off upgrades. I am fine with this because I have some newer sites that I've migrated to 12.3 and...

I am trying to refresh Aloha through CFC in the Utilities menu. This store is running Aloha 12.3.10.

Is anybody familiar with the following error we get when trying to manually refresh Aloha? Process was not completed (Task “Logging into the context” was unsuccessful)

Thanks for the assistance, weird thing is I only have one .sch file on the server and that's from back in 2011. However if I check today Hot Schedules synced schedule data for the next 7 days with Aloha Enterprise. Any other files I should be checking?

Does anybody know what DBF file Hot Schedules writes scheduled data to? I can't seem to find it and neither Hot Schedules support or my local vendor knows. Right now we are getting 7 days into the future of scheduled data syncing from Hot Schedules to Aloha. I want to try to get 14-21 days...

We are starting to upgrade some locations from 6.7 to 12.3. One weird new behavior we have seen is that we can't manually delete auto applied promos. Our vendor originally said this was implemented for security reasons. This creates difficulties for us because we have some promos that can't...

Ok, I will give that a go too. Thanks for all your help!

Excuse my ignorance but what's the difference between 4 AM and 4:15 AM if DST occurs at 2 AM? This location is using one of the current NCR servers I think model S330 or something close to that.

Ok I will try that. What time to you recommend running EOD? Some of our restaurants have a good late night bar crowd so we might have customers in them until around 2 AM so I couldn't think of running it much earlier. I am not aware of any DST patches. Where would I find those?

Thanks for the information the store having the problem already had the settings enabled and the timezone.ini was a straight match from other stores without the issue. Anything else to check?

I have 13 sites using Aloha 6.7.47 but only one site had an issue with DST. Our EOD event is set to fire at 4 AM. At one of our locations once it hit 2 AM the time on the computers changed to 3 AM and EOD fired immediately. Of course they had a slamming night and still had various tabs and...

I had sites reporting this issue when we were running older versions of Aloha. We are now running 6.7.47 on all 6.7 sites and no longer seem to have that issue. Might be working upgrading.

Thanks for the tip. I didn't think to check the Aloha.ini file in the DATA folder. This issue had both my vendor and I stumped!