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Recent content by muzak24h

  1. muzak24h

    Can 2 firms with 2 HG's use one CAP with 2 AA responses?

    I also see CCR admin, CCR tree in StarTalk. When I press 2 here, I see it wants me to build and record a new tree.. (since I'm remote, I should dial-in) ?? So is the CCR tree # I'm supposed to be building going to match up with something it gets from the MICS? Maybe I need to stop and read a...
  2. muzak24h

    Can 2 firms with 2 HG's use one CAP with 2 AA responses?

    On the system in Telco Features, VMsg tel#s, VMsg center 1 I see I can use line or routing tbl On StarTalk in Admin, AA, Table, I see Grtg table: Does the number I enter here need to sync with routing tbl? Sorry guys, I'm just trying to wrap my head around what line parameters get passed from...
  3. muzak24h

    Can 2 firms with 2 HG's use one CAP with 2 AA responses?

    Sorry, guess I tend to get verbose.. So the person at the CAP doesn't pick up, the set Forwards No Answer to VM. Am I seeing this right? or should I look for something in Lines?
  4. muzak24h

    Can 2 firms with 2 HG's use one CAP with 2 AA responses?

    Hello again, we have a MICS-XC-5.0-StarTalk and I posted about 2 firms and 4 hunt groups in: http://www.tek-tips.com/viewthread.cfm?qid=1590190 and I did use a T7316 as a 2nd CAP (for our company and it works fine). I'm now told a receptionist will soon answer for both firms and I need to put...
  5. muzak24h

    Added 4th hunt group, prime set assigned, other sets can't answer..

    I'll eventually move 306 to reception (as a CAP when traffic requires) so I will remember this - Thanks Curly. Now I'm reading up on StarTalk. I have to make 2nd 'tree' Get VM to call cell phones and learn how to set night mode. Wish I could do VM part on NRU-10 (I'm a computer guy..)
  6. muzak24h

    Added 4th hunt group, prime set assigned, other sets can't answer..

    Hi dwpoole, I re-read that System Programming part and figured out what FNA was (forward on no answer). The system is now at basic, if I change this, will that affect the other company?
  7. muzak24h

    Added 4th hunt group, prime set assigned, other sets can't answer..

    Marvelous! Works like a charm - Thanks! I took door-1 and put our lines (04,25,26,27,28 and 51) on 306 as ring only. So what happens if a call comes in and 306 is talking to someone with another held line? (I want to make sure the other company's 221 and the auto attendant doesn't get it..) -...
  8. muzak24h

    Added 4th hunt group, prime set assigned, other sets can't answer..

    Hi, this is my first post. I don't want to go long but I hope to word this OK.. We're a new tenant in a bldg. with a 16x48 MICS/XC 5.0 system and 4-port/48-box StarTalk. There's 13 loops arranged in 4 Bell hunt/roll-over groups: 3admin, 2service, 2parts, 6sales. The 16th trunk is connected to a...

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