Recent content by milkshake456

Yes , But Avaya does not agree it a bug.

I see that the issue is only showing on the Assisted Transfer on VMPRO the transfer is wokring. With that said I have when into the Assisted Transfer under the Specific tab and added a Source of TRansfer and added teh $CLI and the system works not ask before but the number does show up.

If I answer the call I then see the Caller's Phone number.

Yes, I also upgraded the Voice Mail Pro to 4.2(27).

I have just upgraded from from 4.2 11 to 4.2 14 and when a caller call in and take a vmp option the call wish sent to the huntgroup and passed to callers phone number to all the phone in the hunt group. Now I just get VOICEMAIL displayed. Thank You for any suggestions.

Hello, I have been getting trouble call from customers with trouble that when they are calling into the system and get the vmpro attendant and press an option say 1 the vm pro attendant does not recognize the key press it just continues to play the message. The caller on the cell phone can hear...

I do have Direcct media path checked. thank for the info., My configuration is g723 Voip Silence Supp is checked, Enale Fast start checked, Out of Band DTMF checked, Allow direct emdia checked. I have changed to g711alaw and get the same echo . thank You

We have upgraded from a system 75 to IP 500 unit. I have one feature that i cannot find that we had with the system75, When a caller called and the user was on the phone we heard a ring busy tone. Now we only hear a ring and the caller does not know if the user on the other end is one the phone...

I have two locations that are connected using the voip trunks. The voice quality is greate when calling between location when dailing from internal phones. I have configured the unit to direct operator calls to be directed over the voip trunks, to allow for only one operator for the two...

I have connected two remote 5610 ip phones up to the same ip 500 unit both are at customers homes with vpn created between then and the ip500. They work correctly when dialing from and calling to other phones. When they call each other the phone rings but they cannot hear each other. Does the ip...

Yes I do not want to use a vpn. Thank You

I have been using a product from Multitech the mvp 800 and have 13 locations connecting via the internet allowing dialing between my locations. To allow this I direct the multitech unit to the external IP of the router at each end and then port foward the traffic into the Multi tech it been...

I have a customer with embeded voice mail up and running with an auto attendant added with menu optionc to foward the call to a hunt group. I now need to foward to a specfic voice mail box if the once the hunt group times out. Thanks You for any help

I have a Small Office 4 X 8 running 4.1 and have installed the embeded voice mail card in the system. I have unloaded the prompts and added an auto attendant to the system . When I route the incomming line to the AA it answers the line but does not say anything. If It access the AA I can record...

I have a user that need to monitor their employees call and would like to brreak in to a call and listen with out then knowing. Is there a feature to do this if so, could you give an example. thank you