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Recent content by mhodges

  1. mhodges

    HACKING NPA's - LOL

    OK I see the 3 NPA's. DUH. I thought it was a phone number. I will go to the websites provided. THANK YALL SO MUCH,
  2. mhodges

    HACKING NPA's - LOL

    What is this number?
  3. mhodges

    HACKING NPA's - LOL

    Does anyone know or have a list of the countries or NPA's that we should have in our PBX to NOT allow calls from or calls to, I think there is an industry list. Thank you in advance.
  4. mhodges

    2nd line rings busy - UGH....

    YEAH - That worked. I did not have to remove the 2nd line. I just pressed Yes on Marp on key 00. OMG sometimes when I go back and read these threads I am thinking to myself, what in the world.......trying to reread it is funny sometimes. Thank you, and HAPPY FRIDAY!!!!
  5. mhodges

    2nd line rings busy - UGH....

    Great - Do I need to go to key 01, reenter it an put Marp, NO? DNDR 0 KEY 00 SCR 7560 0 MARP CPND NAME Brian B XPLN 24 DISPLAY_FMT FIRST,LAST 01 SCR 87560 0 MARP 02 ADL 16 03 SCN 7205 0 CPND NAME WORKFORCE...
  6. mhodges

    2nd line rings busy - UGH....

    Hey.....OMG ok. Let me try again. I never got this fixed. This person appears on key 2 on 2 other phones. When someone calls him (7560) and he is on his phone it will ring busy. (those were two different thoughts) You say to remove him from key 2 on both of the other phones, then what? How do I...
  7. mhodges

    Advantages of 4.5 Upgrade

    I am sending this thread to "the powers to be". Then if 4.5 is probably not the best way to go, then what is the most cost efficient without doing the entire magilla? THANK YOU,
  8. mhodges

    Advantages of 4.5 Upgrade

    Currently we are at release 4.0 Not sure if we are going to do a full upgrade to 5.5 Any advantages of upgrading to 4.5 or disadvantages?
  9. mhodges

    Advantages of 4.5 Upgrade

    Can you all please tell me the advantages of upgrading to 4.5 on our Option 81. We are having a hard time finding documentation from Nortel. Does anyone have any information on the 4.5 upgrade? Thank You in advance.
  10. mhodges

    ICDA in CLS

    all these acronyms. Ok here is the issue. I noted that our CDR was not picking up internal callers on the report. The vendor looked and said that the individual station has to have ICDA in the CLS. I asked about a global change to add ICDA to every CLS that we have (maybe 3000). He said there...
  11. mhodges

    IP PHONE SERVICE CHOPPY

    Before I go on to another subject, need to let you know what the problem was here. You ready? Our PC technicians have this software that goes out every 5 hours and does whatever the software does. (looks for errors etc. ) Well it was scheduled to take up the entire 1.544 mgs of bandwith. My...
  12. mhodges

    CP Reporter - Report Headings

    I do have the call pilot reporter guide NN44200 - 603. I did not see the information in here. Is is another book? LMK, TSM,
  13. mhodges

    CP Reporter - Report Headings

    HAPPY FRIDAY!!! Does anyone know where I can get info on how to add the "headings" on the CP Reporter reports. You know at the top of the report it says 1 - 9 for all of your choices. Well I dont know what each on of them are and I need to label them so I can send them to people. I have the CP...
  14. mhodges

    IP PHONE SERVICE CHOPPY

    OK fill in here. Did a T1 test with the Vendor last night. Tested all 4 ends. No issues. Today went back over to site at 10:50a, got the spike at 11:00a to 11:03a. We were on the call when the phone call went to BAD. So he captured the data, and now I guess he organizes bandwith and packets in...
  15. mhodges

    IP PHONE SERVICE CHOPPY

    You are probably correct. I used the tools you gave me I saw the problem I have reported it and I have to let the powers to be see if they can remedy the problem. If I hear of the fix in the next few days I will let you know. THANK YOU AGAIN,

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