Recent content by MetlePro

- login in - go to ld 80 to trace calls .trac 100 0 3 13 You need to hit enter when the call is in progress .trac 100 0 2 15 Pro refers to my company, not my status

Hi EddieDuece Printing them at the affected switch gives no results found. At the remote site they give the set printout. They are setup identical to the other 6666x numbers I also checked the ACD's but none of them have those numbers in relation. The CDP is setup with 66 as a DSC. All other...

Greetings, Has anyone come across thru dial not being able to transfer to a specific extension? I have a Callpilot mini 1.6 connected to a Option11 rls24 The Option 11 has PRI Tie lines connecting it to a different site running a CS1k. The Option 11 has extension 63xxx and the cs1k 66xxx The...

Like mentioned above, Elan is used for signaling purposes. Keep it seperate from your Telephony/Customer Lan by VLanning or a whole seperate LAN. The TLAN and the CLAN can be the same. TLAN being the Telephony LAN, just a name used for the Network you will/have your telephone system on. CLAN is...

Hi SupportDude, Thanks for the suggestions. It was the USER>SIP tab I overlooked on the IPOffice config. After changing that to the numbers being sent by the BCM it worked perfectly! I went through the documentation again and saw it mentioned when they discuss the SIPLine> SIP URI tab. But it...

Hey There Supportdude, I've been busy on another project, so I haven't had the time to sit down and go through the config thoroughly. But I did rechecked the IP addresses and everything is where it should be. All the codecs are the same, also the VAD / noise cancelation option on both are...

I must have missed it in the document.. Thanks for the help Pro refers to my company, not my status

Just the SIP trunk licenses as suggested. Yes the IPO have 26xxx and the BCM 33xxx Pro refers to my company, not my status

On the IPOffice: SIP line: ITSP Domain: <bcm IP> Send caller ID: Diversion header Rest is default Transport: ITSP Proxy: <bcm IP> Protocol: UDP SIP Uri: Channel 1 , no registration, in/out group ID 33, max calls 4 (4 SIP trunks) VoIP: Default settings with Voice suppression and Reinvite...

Yes and yes, I used the exact same examples as in the document. The BCM destination code 26 is added to the route using BlocA. If I add a second dial tone, you hear the second dialtone after pressing 26 and bcm monitor show the sip trunks being used to dial out. The IPO has the incoming route...

Hey phoneguy, Thanks for the help, But I did use that document to configure the system. After setting it up neither system would dial out to the other. But after adding (Using the examples from the document)the shortcode 33xxx Dial 33N"@192.168.x.x". The IPOffice calls started coming through...

Hi, I have a BCM450r6 setup with 4 SIP trunks to a IPO500r8. Following the instructions from the "Configuring Interoperability between Avaya IP Office and Avaya Business Communication Manager" Avaya Documents, I was able to make calls from the IPO to all the sets on the BCM450. But I get a fast...

Hello, I'm having an issue with writing a v4.5 Backup to a new CS1000E CP-MGS. The issue is that when I write the backup to the CS1000E while deploying, it defaults the first Media gateway to a MGC card, but it needs to be a MGS card. After the Deployment all the Data is present on the CS1000E...

Thanks guys, I was stuck not able to download because I didn't get the pop-up to enable java on the bcm website. The application didn't start for me to be able to download/update the BEM. So I just took another Laptop. got to the Application starter and downloaded BEM. No problems since, the...

Hey guys, I read through some post regarding my problem (Telephony Resources won't show details in the space below) and I think the "reverting back to java 1.5" might work. Here's my Problem. - I uninstall Java1.6 from my machine with element manager installed. - Install Version 1.5 Without...