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Recent content by MASolutions

  1. MASolutions

    Delay ring to VM on squared key setup

    Thanks folks. I have set it up the way you have suggested and appears to function properly with the exception of the voicemail answering after 10s or so. Once the phones which are set to "delay" ring once, maybe twice the voicemail picks up. I have a checked the voicemail answer time in the...
  2. MASolutions

    Delay ring to VM on squared key setup

    Thanks IPOLackey. Will give that a try. Because this is a squared key setup [line appearanced] -- having hunt groups, won't pose any potential issues for incoming calls?
  3. MASolutions

    Delay ring to VM on squared key setup

    Hello IP Office Gurus, Here is the setup we're trying to accomplish: Example.... Caller calls in: Ext 101 + 102 - Immediate Ring Ext 103 + 104 + 105 - Delay Ring Ext 101 - after 30 seconds caller goes to this VM box Setup: VM Pro R8 with a Squared Key Setup We understand the first 2 steps...
  4. MASolutions

    Advanced Small Community Networking Error when upgrading from rel 4.1 to 5.0.26

    Folks, We have 3 - IP406V2's in a SCN which was running Release 4.1, and performed an upgrade to bring the three control units and voice mail pro to 5.0.26. After performing this upgrade, all 3 config's are reporting an 'Obsolete' error within Advanced Small Community Networking license...
  5. MASolutions

    1408 and 1416 sets not registering missed calls

    Thanks amriddle01, I did double check and see the tick box for "Logged Missed Calls Answered at Coverage" IS checked.. not sure what else to check?
  6. MASolutions

    1408 and 1416 sets not registering missed calls

    Intrigrant, Yeah, there are 3 appearance keys Sizbut, As I stated in my first post... even though the user sees their set ringing and did NOT pickup the receiver
  7. MASolutions

    5610SW IP VPN Phones Auto Logon?

    Got an IP 500v1 running release 4.1.9 (yeah an oldie, and needs to be upgraded; but customer is holding out...) - We added 4 - 5610SW IP's at a remote site, and anytime the phones reboot/loose power,etc... the users must re- enter their extension to log back on the phones. Is there a way to...
  8. MASolutions

    1408 and 1416 sets not registering missed calls

    Got an IP 500v2 running 8.0.44; and since deployment calls to individual sets are not registering missed calls, even though the user sees their set ringing and did NOT pickup the receiver. I have seen this before on another system with a combination of 5410/20's and 1408/16's -- the former...
  9. MASolutions

    Turn VM Alerts on and off from telephone sets

    Hi Jamie, This is for VM PRO not Embedded...
  10. MASolutions

    Turn VM Alerts on and off from telephone sets

    Got an IP 500v2 running release 8 and Voicemail Pro; How do we setup a shortcode so users can toggle voicemail to email alerts from their telephone sets? I understand on embedded voicemail you can use the below shortcodes. Thoughts / suggestions? • *01 - Sets the Voicemail Email mode to...
  11. MASolutions

    Set users phones to auto logoff and in no user state

    We're using an IP500V2 running release 6.1.18 and have setup hotdesk features for all users. We want to set them to auto-log off when a reboot occurs. For example when the phones come back up, we want the display to read: no user and force the users to login. Is there a tick-box or setting we're...
  12. MASolutions

    SCN Release Compatibility

    BAZINGA! - perfect! thank you!!
  13. MASolutions

    SCN Release Compatibility

    We have 3 sites on release 6.0.8 of small community networking, and are looking to add a 4th in a trial setup using 8.x Is this compatible? Or does the SCN releases have to match the other 3 sites?
  14. MASolutions

    Outlook Anywhere - Cannot authenticate or connect

    We're running exchange server 2007 on an SBS2008 box. We have OWA, Active Sync and local outlook working flawlessly. However, whenever we try to engage the RPC over Proxy feature when offsite, we cannot seem to get the outlook to connect properly. When testing on testexchangeconnectivity, the...

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