Recent content by markatcristorey

One last update in case anyone comes across this thread in the future, looking for a solution to the same issue I had. I thought I had this licked, but then discovered a few weeks later it still wasn't resolved. Turns out, it was the FastRAD picking up. Someone suggested that to me today, and...

Just wanted to post a follow-up to this for anyone who may be in the same boat as I was and comes across this post. After looking at lots of options (trying new greetings, new CCR trees, schedules, etc.), I found one that appears to have been the issue. Line XXX -> Telco Features -> Voice...

Thanks all. Didn't think it was possible, but wanted to ask the experts.

Just paging all phones whether they are in-use or not. We use the page function a ton, and phones in-use don't receive pages. I don't know of any way to page a phone that's on a call, but I figured I'd ask, to see if there's a setting I'm not aware of.

That only works for phone calls though, right? I have tried this and it didn't appear to affect paging at all.

Hi -- I'm looking to see if there's a way to page a phone while it's on a call. I don't think there is, and I've tried a bunch of settings to see, but it would really help me out a lot if there was a way to send a page to a phone while it's in-use. Thanks!

Hi all -- I've been fighting with this for a while, and have literally no idea what to try next. My system is a MICS 4.1 with a NAM on a PRI. I have been having a problem for about five months where the auto attendant doesn't play after picking up, and instead there is sort of a clicking...

I just wanted to update this thread with the resolution in case someone comes across this during a search for similar issues. This one turned out to be a problem on our provider's end, but it took months to get to the bottom of it. Their argument was that when our Internet usage spiked, we'd...

It's something of a recent issue (we had the PRI for about a year without any issues), but perhaps just moving the new KSU is a good move. I don't know offhand what software it runs, but it's probably 5 years newer (ours is from 99) and so it must be 6+.

Just one other quick note -- I have spent a lot of time today trying to nail down the problem specifically, and it never appears to be static -- it's only dropouts. Let's say you have a 60 second phone conversation. There may be 18 dropouts, each one for .25 seconds or so. Enough to disrupt...

Oh sorry -- I had put that in the post and while I was editing must've deleted it. MICS 4.1

Hi all -- Just wanted to see if anyone had any suggestions on what I should do to troubleshoot this. We've been dealing with an issue for about four months now where off-campus inbound and outbound callers report static and voice dropouts. It's intermittent, and very difficult to reproduce --...

Hi all -- I just wanted to share something I recently discovered in hopes that someone with a similar issue might find this one day and it be of help. I've had a Windows XP box I set up four years ago when we installed our donated Norstar system that I use exclusively for the FastRAD / Norstar...

Thanks y'all -- I will definitely hire some help. Does anyone have any recommendations for someone in Houston? I can google it, but I'd love suggestions.

Howdy all -- A few years ago, I consulted Tek-Tips a LOT when I was setting up our donated Norstar Meridian system. We got everything working great, and we get a LOT of good use out of it. We set it up as a four-line system, and it's served our needs just great. In a few months, we're...