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Recent content by Luciandk
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number x in queue how to?
Hi guys I got a request from a customer who wants to have a ”you are number x in queue” on their IVR. We are running Avaya 6.0 What I need is as simple a setup as possible, that can tell the customer what number their are in queue every x seconds - also if the customers number in queue...- Luciandk
- Thread
- Replies: 1
- Forum: Avaya: CM/Aura (Definity)
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you are number x in queue?
Hi azrael2000 Don't have the Avaya IP office version. We are running Avaya 6.0 Aura. So need to code this in a vector. //Luciandk- Luciandk
- Post #3
- Forum: Avaya: IP Office
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you are number x in queue?
Hi guys I got a request from a customer who wants to have a ”you are number x in queue” on their IVR. We are running Avaya 6.0 What I need is as simple a setup as possible, that can tell the customer what number their are in queue every x seconds - also if the customers number in queue...- Luciandk
- Thread
- Replies: 8
- Forum: Avaya: IP Office
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VDN Return Destination feature
Hi You can easily stop further vector processing using set digits. Return Destination Vector example: 01 goto step 09 if digits = 9999 02 03 # Start survey: 04 set digits = none ADD 9999 05 route-to number #### with cov n if...- Luciandk
- Post #2
- Forum: Avaya: CM/Aura (Definity)
