Recent content by Justin RSU34

Can I give each member of staff their own direct dial number with the NS700?

Well, thank you for your honesty. Is there truly no other way?

Hi, we have three school buildings on the same NS700 PBX. We're trying to set up different emergency call groups so if one school dials 911, it doesn't send alerts to people at the other schools. Is it possible to segregate staff into different groups on one single PBX for emergency calls so...

Can I use the NS700 to assign different ring tones to certain extensions? Or is it by group only? If just group, where do I change that? Thanks.

One of our schools has been complaining about low paging volume. I've addressed it once before and it seemed to work fine a few months ago, all I had to do was raise the volume on speaker phone. It seems to be low volume when paging again, but the volume is still cranked up. Is there anything...

Ok, does anybody know if it matters what order CS Menus are in?

Hi EJMP, does it matter what numerical order the CS Menus are in? Like, does Day Control have to be No.1, Time Control No. 2, etc?

Ok, so my UM Unit number is 3500, and I tried to add it to the list of Virtual UM Port Property as seen in your third picture, but when I click Apply it tells me that extension is already there.

Thank you EJMP, are you saying you want me to show my equivalent screenshots from my PBX settings? I really appreciate your help.

I tested it out after school today, unfortunately it didn't work. All calls to the "top level" phone like the front desk secretary just ring right through, no menu. I happen to have three phone extensions in the front office of the building in an incoming call group together, so if one person...

Many thanks. For my current time control, I have "Period 1" set as day and "Period 2" set as night. Is that what you mean by making day/night a route from x hour to x hour? And what does an outside route provide?

Thanks. Here's mine now: Look good?

Thanks! It looks like it's describing what I already have set up in my picture from the first post, I just don't know how to get my Night Menu to take effect. The menu seems to not describe why you have to drag the various menus around, maybe it's just for logical order?

Thank you. In the bottom image, for Service Group, it looks like I need to have our Day Custom Service Menu set at No.1 and our Night Custom Service Menu set at 2, is that correct?

Unfortunately, I don't have a programming manual. I've been relying on PDFs from TelQuest since starting here.