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Recent content by juancruzhurtado

  1. juancruzhurtado

    Changing the ALOHABOH

    haha No, I did not expect it to be that easy that's why I thought I'd ask. Thank you for always helping, Ross. I will give it a try and let you know when nothing is working and I need your help :) Juan
  2. juancruzhurtado

    Changing the ALOHABOH

    Hey Guys, I have to change the computer that acts as our Alohaboh server for a newer one. I've never done this. Anything I need to know? Can I just clone the HD? Any help will be greatly appreciated. Thank you very much, Juan
  3. juancruzhurtado

    Aloha: help with new processor (Tsys Tearsheet)

    Hey everyone, I am trying to configure a new processor with Aloha. The processor's name is "Vantiv" Within EDC, when I choose to add a new processor, I don't have this provider. They asked me to search for TSYS, but that's also not available. I have a TSYS/VC Tearsheet that they provided, but...
  4. juancruzhurtado

    Aloha GRINDING endless loop

    It did! I would've never figured it without your help. Thank you again
  5. juancruzhurtado

    Aloha GRINDING endless loop

    This is pure gold, Ross. Thank you so very much! Juan
  6. juancruzhurtado

    Aloha GRINDING endless loop

    Hey guys, I have a problem grinding a day in our Aloha system. It started at the end of the day, when Aloha tried grinding the folder. It entered into an endless loop. The only way to stop it was to remove the folder. Now, of course, we are missing a day in our reports. When I move the folder...
  7. juancruzhurtado

    Aloha Missing EDC Transactions

    Yes, I checked the usual places. I ended up having to survey every transaction, check what was missing, and process it manually on EDC. Total nightmare. I was told there was a power outage the day all the transactions were missing. Don't know what the managers did with the computers, but it was...
  8. juancruzhurtado

    Aloha Rookie problem

    AlohaRoss, How can I reach you if I am out of the country? The 844 number doesn't work from outside the us Thanks, Juan
  9. juancruzhurtado

    Aloha Missing EDC Transactions

    Hey guys, We had issues with the server, and the terminals were working in stand-alone mode for a little over a day. Now, we are up and running, but I am missing a bunch of CC transactions. In the past, Aloha "picks them up" and processes them later automatically. Not this time. Any ideas...
  10. juancruzhurtado

    Aloha Rookie problem

    When I try to reach the boh it requests a username and password. The admin account of the terminal is aloha
  11. juancruzhurtado

    Aloha Rookie problem

    They are all (term1, term2, alohaboh) in WORKGROUP workgroup
  12. juancruzhurtado

    Aloha Rookie problem

    Not yet. I didn't really touch it after I sent the post. I was hoping for some magical solution. It must be something about how aloha connects with Terminals that I don't know. I can access other computers on the network from the terminal, but not aloha terminals or the alohaboh. From the...
  13. juancruzhurtado

    Aloha Rookie problem

    I will call you later today, Ross. Thanks
  14. juancruzhurtado

    Aloha Rookie problem

    I forgot to mention. I do see the computer on the network, but when I try to access it, I get an error instantly. I does not even ask me for a username and password. Juan
  15. juancruzhurtado

    Aloha Rookie problem

    Hey guys, I am having a rookie problem today. One of our terminals died. Got a used one off the internet and I am trying to connect it. For the life in me, I cannot make ALOHABOH (or any other computer) access it via the network. I have tried EVERYTHING! Is there some weird setting that...

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