Recent content by jrjetta1

Sorry, nobody ever told me that

I have done that several times

Check both. both have correct user name. Still shows open on extension

Need to change name on ext. Changed name in users saved. still shows Open (name before new user) IP office 11.4 model 5410 phone

Hi, need to change name on ext 223. Changed name in User for 223, still says open no matter what I do. IP office 11.4 Model 5410 phone

Hi, used to work. We recently went to IP office 500V2 I believe. IP address was changed, I can browse to IP Office but can't connect. tried using several different extn but can't connect.

Thanks, did not know that. Guess I'll have to call in our phone support people to do this.

Hi, What version of IP Office manager do I need to run on W7 64 bit? We are running IP Office manager on XP right now. Download link?

Hi, My auditors want me to monitor failed logons. Is there a simple script I can run, say weekly that will tell me failed logon and reason?

Hi, I just received a 5420d replacement phone from AVAYa. When I plug it in, all it says is please wait. It shows 5420d REL 6.00. What do I need to do to get this to work?

Hi, I have a user that needs a legal tray for mortgage printing. I am using a Vista driver on a Windows 7 box. Is there a way to make the default print tray 2 instead of tray 3? Thanks for any and all replies!

Hi, I know absolutely nothing about Avaya office manager. I need to swap two extensions. Our phone company charges almost $200 to swap extensions. I need to learn a little something about this IP Office manager.We are using IP Office Mgr 6.2. First, is there a way to backup the config before I...

Hi, we have one user setup with voicemail to email. Is there a way to not have the voicemails collect on his phone ext? He doesn't even look at his extension now that his voicemail to email is working again. Last time he checked he had over 1900 voicemails. We have Avaya IP Office Manager 6.2...

Hi, WE have IP office installed in our office. We get charged $63 to change a name on an extension. Is there a manual where I could get this kind of information. I'm tired of getting hit on the back of the head each time we need a change. I'm an IT officer with no phone experience. TIA for any help.

I just checked, does not matter where I try to open app from, same results.