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  1. jrjetta1

    Change name on ext

    Sorry, nobody ever told me that
  2. jrjetta1

    Change name

    I have done that several times
  3. jrjetta1

    Change name

    Check both. both have correct user name. Still shows open on extension
  4. jrjetta1

    Change name

    Need to change name on ext. Changed name in users saved. still shows Open (name before new user) IP office 11.4 model 5410 phone
  5. jrjetta1

    Change name on ext

    Hi, need to change name on ext 223. Changed name in User for 223, still says open no matter what I do. IP office 11.4 Model 5410 phone
  6. jrjetta1

    Phone mgr 4.2.29 on W10

    Hi, used to work. We recently went to IP office 500V2 I believe. IP address was changed, I can browse to IP Office but can't connect. tried using several different extn but can't connect.
  7. jrjetta1

    W7 IP Office manager

    Thanks, did not know that. Guess I'll have to call in our phone support people to do this.
  8. jrjetta1

    W7 IP Office manager

    Hi, What version of IP Office manager do I need to run on W7 64 bit? We are running IP Office manager on XP right now. Download link?
  9. jrjetta1

    Failed logon script

    Hi, My auditors want me to monitor failed logons. Is there a simple script I can run, say weekly that will tell me failed logon and reason?
  10. jrjetta1

    5420d

    Hi, I just received a 5420d replacement phone from AVAYa. When I plug it in, all it says is please wait. It shows 5420d REL 6.00. What do I need to do to get this to work?
  11. jrjetta1

    HP 1320 legal tray

    Hi, I have a user that needs a legal tray for mortgage printing. I am using a Vista driver on a Windows 7 box. Is there a way to make the default print tray 2 instead of tray 3? Thanks for any and all replies!
  12. jrjetta1

    swap extensions

    Hi, I know absolutely nothing about Avaya office manager. I need to swap two extensions. Our phone company charges almost $200 to swap extensions. I need to learn a little something about this IP Office manager.We are using IP Office Mgr 6.2. First, is there a way to backup the config before I...
  13. jrjetta1

    voicemail to email

    Hi, we have one user setup with voicemail to email. Is there a way to not have the voicemails collect on his phone ext? He doesn't even look at his extension now that his voicemail to email is working again. Last time he checked he had over 1900 voicemails. We have Avaya IP Office Manager 6.2...
  14. jrjetta1

    IP Office manaual

    Hi, WE have IP office installed in our office. We get charged $63 to change a name on an extension. Is there a manual where I could get this kind of information. I'm tired of getting hit on the back of the head each time we need a change. I'm an IT officer with no phone experience. TIA for any help.
  15. jrjetta1

    Office 2007 not responding

    I just checked, does not matter where I try to open app from, same results.
  16. jrjetta1

    Office 2007 not responding

    Thanks for yuor reply. I just disconnected all network drives and rebooted, same thing.
  17. jrjetta1

    Office 2007 not responding

    Hi, I've been fighting this off and on for awhile. AFter I start my computer XP SP3 and try to open WOrd,Excell or Outlook I get a not responding error. After about five minutes everything works. I have reinstalled, clean booted, safe mode, al to no help. I have tried many fixes but NG. Any body...
  18. jrjetta1

    backup incomplete

    Mark, Thanks for your reply. I went in and looked to modify job and found those two files. I have excluded them and will continue to monitor. Thanks again!!
  19. jrjetta1

    backup incomplete

    Hi, Am running R12.0 with SP1 installed. After I installed SP1 my backups are incomplete. Looking for files. Files it is looking for are C:\startup_debug.log and C:\log.log. I cannot find these files to exclude. Any ideas? Thanks for any and all help
  20. jrjetta1

    Uninstall SP1

    Hi, I installed SP1 for Arcserve 12. 0 yesterday. I don't think it installed correctly. It says SP1 in installed . I would like to either uninstall or reinstall SP1. Any ideas? Thanks for any and all help.

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