Recent content by Joledur

Hi, Did someone know a way to disconnect a VMPro client admin remotly without having to restart the service? Thanks

Hi, Is that possible to change the display of all time counters in historical reports to be in seconds instead of minutes and seconds? Thanks

Is someone have tried a snapshot of an IPO on Hyper-V?

New in IPOCC, I need to have a message that play every 2 minutes to give the option to leave a message in a mailbox. Look like basic but at the exit of an IVR I have hard time to return at the begining of the sequence and all the actions (here is Wait Time Exceeded)set in the call before the IVR...

Reboot is needed on a Server edition, but this is automatic on an IP500

Hi, There is a way to change the HoldMusic.wav file without a reboot? The system is a Server Edition.

Hi, There is a way to assign a prefix to a DID instead of the whole SIP trunk? EX: For the DID A, I want 92 as prefix in order to redial from the call log using an ARS that display the CLI of the DID A. For the DID B, I want 93 as prefix in order to redial from the call log using an ARS that...

Lol, thanks, star for you!

Hi, There is a way in VMPro or IPO to trigger an automatic call using a schedule?

FYI The solution of janni78 work fine using the overflow list of the first group in row. Greybeard, I will test it just for curiosity, but hitting a key to see the caller id is always too painfull for a client as you surely know! Thank you very much everyone! [thumbsup2]

A collective call waiting group for each one, good idea, pretty sure that it will work for my particular call flow, I will test it tomorrow. Thanks

Greybeard, DDI variable work only untill the call leave the voicemail. The tag in the ICR work fine and it is stick on the call for his whole life. The problem with the ICR tag is that is replace the caller id. I'm looking for something that do the same exact job than the ICR tag but without...

Yes, but sequential hunt group prevent to receive multiple calls like "collective call waiting" mode. To accomplish what is needed here I should have a "sequential call waiting" mode. Let me explain, I have put agent in quote"" because they are not real agents, they are regular office worker...

Thank you for the reply janni78. Here is an exemple: An "agent" receive calls from multiples DID, in case of no answer the calls are routed to a VMPro node. In this node, the call is dispatched according with the source DID (or a tag). If the call is comming from a specific DID or if he have a...

Hi, I'm looking for a way to tag a call that enter from a specific DID and keep this tag even if the call leave VMPro to go in a queue. Tag set in ICR is working fine with $TAG, but it hide the clid of the caller.CPx and $DDI are reset when the call leave the VMPro to the IPO, Then I cannot...