Recent content by JMC1

Yes, it is a standalone IP office with embedded voicemail. Im not sure how much more detail i could provide that would be helpful. its a very basic set up, and weve tested on numerous boxes. im not a customer, i work for a reseller and id rather not open a ticket with Avaya because we all know...

I didn't as the phones on site aren't IP phones. Based on the scenario i have described, the calls never hit an actual live phone on the system.

Hello, Avaya Ip Office R12.0 issue is when an incoming call route is pointed towards a user, or a group, or coming in thru an auto attendant, we get no audio if that user or group ends up forwarding out the call. If i have it hit an AA, and timeout after 1 second to that user, i get audio on...

my guess is that when you arent saving your excel doc properly. you need to export your excel doc as CSV and save as file type comma delimited .csv depending on the excel doc you are using, it should automatically save as user.csv if it doesnt, manager wont be able to see it as it is only...

agreed, definitely need to change to a different timezone, then go back to your preferred timezone to be able to see the new entries.

Ok. I was just putting the modified xml onto the SD card. When I put the modified xml file into manager, I get the drop down as described. That's great. I wonder: because my computer is one of many that may connect to the ip office, what happens when a computer with a manager program that...

Guys, I've followed these steps (I think?) And put in the modified xml file but the drop down list hasn't changed. Ive rebooted, closed config, opened config, to no avail. Can someone point me to where I might be going wrong?

Hi, I previously had this working, so I know it does, but it has stopped and I'm not sure why. I am using a poly rove 30 ip dect phone with a B4 base and need the extension voicemail MWI to indicate a message is waiting, and also the huntgroup the extension is a part of. Both V400 and H200...

I didn't originally. When I did ivm-mbox-show, it came up unexpectedly as the users name. I was trying to delete by extension number, like you! I then tried the clear and delete commands but it came up with an error but I can't recall what it was. I believe my issue has to do with your...

Thanks for the reply, but it is not VM Pro. Embedded VM, Release 11.0.4.7 Brand new system out of the box,

Hello All, Using the process below, I am unable to delete VM from any mailbox on my system, R11. 1. Connect to the system using a serial cable. 2. Enter AT. The system should respond OK. 3. Enter AT-DEBUG. The system will respond with hello I can enter some of the commands, and get the...