Recent content by j_redhead

Incoming call route is configured as follows in the picture

This is what was sent by the service provider

12:12:44 422059440mS RES: Mon 15/11/2021 12:12:43 FreeMem=55593080 (Heap=55278100(3) + Cache=314980) MemObjs=11749(Max 12482) CMMsg=4(7) Buff=5200 1349 1000 7444 5 Links=56105(58000) BTree=14178 CPU=04.51% CPUStats=13.98%/5/20/2525/17278/20019/00.00%/1/ 02.54% MCR=0 MCW=0...

Good day, I recently taken on a new client with an IPO that was relocated from one office to another location. They have added a sip trunk, the trunk has been configured and shows idle state in system status. However I am unable to make nor receive calls. On incoming calls I am getting an error...

Update. Got the trunk working. Turns out it was provider issue. The IP office was not receiving messages from provider side. Had to deselect the check oos setting in the sip settings. Sip stayed active and was able to make and recieve calls.

@Ekster now would you believe that was configured before and it was saying call rejected. Tried it again and it works now. However I am getting another issue now. I left the trunk able to receive calls but now that I just logged in to see that the trunk says out of service. If a change is made...

@critchey attached are the short code and the ARS

@sizbut. turns out the issue was indeed the URI setting for the forward calls. Thanks much guys for the help

Okay. Thanks guys. Will try