Recent content by Frank_And_Beans

I apologize for the horrendous verbiage above but I lack the terminology to articulate this feature. Basically at one site I manage, when reaching a user's mailbox, pressing # returns you to the root of the auto attendant. At another site, this does gives a "that is an invalid entry". I've tried...

15-30:53... That was the last issue. Setting that to Yes, fixed the GB license issue. Hope this helps someone!

Hello all, A update and a new problem. After all the steps above didn't work, I went back to PC Pro. On the filters page > IP Phone List, Port 59 was listed so I selected it. That still didn't resolve it so I then programmed the phone itself: SIP Extension, SIP Server, SIP Port. After the...

This may be a stupid guess, but the last programming done by the vendor was an SLT configuration to allow our PBX to make calls on behalf of our Valcom lockdown system. The technician installed a dialer that integrates Valcom with the PBX to make a call to first responders when a specific Valcom...

Hello, Ran into a strange issue setting up a new phone. I installed the license first. Then I used the first available extension and added the 4-digit extension number in 11-02. I checked 15-05 after to make sure the mac was blank for that extension and it was. After powering up the phone, I got...

Hi Gents, sorry for the delayed response. I was traveling for work and not following my emails. OldNECguy, 14-01-02 worked to increase it. Unfortunately we hit the max (57). Are there any other ways to increase it beyond 14-01-02 for the trunk? CoralTech, I wasn't part of the...

Hello, As mentioned, we have an SV9100 and it is connected to our Valcom PA system. The Valcom system is for bells, events, announcements, etc. It works great but we noticed that the volume level when paging from the SV9100 system/NEC handsets that the volume is much lower than the bells and...

Hello All. I'm revisiting this. We had several power outages over the weekend and some of our configuration was corrupted and the issue has started back up. I don't know if that is coincidental or directly related. We did also upgrade our ISP to a faster speed, different IP block but I'm not...

Hi SomeGuyOnANet, I never was able to get my SIP trunks to use the Static IP registration. No matter what I've tried and worked with our vendors. The closest I got was I could receive incoming calls and Edge could see the trunks up. The problem was the PBX still was attempting to register the...

Hi OzzieGeorge, 10-29-15 = 3600 10-29-19 = Unchecked Should 10-29-19 be checked? Also, does BK Patel's suggestion about 84-14-08 relate to this issue or does that setting have a different purpose. Thank you all!

Hi BK Patel, In 10:33:01, the value is 3600 but in 84:14:08, the value is 1800. That is 30 minutes. I can try to test that but I need to do a bit of reading the exact purpose of this setting. Thank you for your assistance!!!

Hi Again, One other thing of note. I still struggle to see this being a Ubiquiti problem because of how the issue plays out. As I mentioned, the SV9100 will lose registration for 30 minutes. I've attached a photo of the System Alarm page showing the disconnect and reconnect precisely 30 minutes...

Hi CoralTech, I've worked with our Ubiquiti vendor but I can open a new case just to be sure. The Firewall has been setup SIP ALG disabled and the UDP settings (UDP Other and UDP Stream) have been set to 300 seconds. The SV9100 has had the registration duration set to 3600 seconds (MB...

Hi OzzieGeorge, I'm not all that savvy on this SV9100 so I appreciate your patience. As for a line key, in MB 15-07, I have assigned Function Keys 09-16 as "*01 - Trunk Key" = 1-8. I am assuming this is what you mean by a line key? I set my phone's buttons to each of the SIP trunks because when...

Hi OzzieGeorge, When you say, "at what point is the outgoing call blocked?", do you mean how far into entering digits does the system start making the busy signal? Apologies but my PBX terminology is atrocious. If so, it is as soon as the PBX attempts the call, then it is either the 4th or 7th...