Recent content by fondog2

I figured out why this was happening. After running several SIP traces I found and this takes a few seconds so don't get in a hurry, but when the voicemail sends the MWI through ASM to CM I was getting a 403 forbidden Invalid domain in the from header. This message was coming from CM back to...

I did find this in the logs. Not sure how to read it. Do any of you? 16:16:50.052 [-] [F:ProcessCTI: 'IDMS!<MD>1</MD><RSN>N</RSN><CALLEDID>758071</CALLEDID><CALLERID>526921</CALLERID><CALLERNAME>John Smith</CALLERNAME>'] [E:13]13 Type mismatch

I found the issue which was one trunk was skipped when I added the private unknow. Now the only issue is the MWI doesn't light up. On page 2 I have sip-adjunct. Anything else need to be set to trigger this? I haven't looked at the logs yet but I am betting it is sending it but it isn't getting...

Hello to all, We are using Officelinx as our centralized voicemail. One of our remote sites when dialing the 5 digit pilot number which goes to hunt 99 dials the access code then to the aar for routing to SIP trunk then to voicemail VM answers and plays the message please enter your mailbox...

The issue is that the server doesn't see the licensing server. Check your licenses on that server and get it connected and you should be good.

With the doc I was able to figure out why it wouldn't save. Pay close attention to the brackets. I had two of them reversed. Thanks again murpr.

Thank you murpr.

Is anyone familiar with these? Prior to me working here the below was in the SBC for anonymous tips. They are wanting to add in an additional number but I can't figure out what it is barking at when I try and add the addition below. Could someone tell me how to add? I tried copy and paste below...

Matt, Thank you. I did figure out the issue. Our network team is natting the external IP to internal. I finally got a trace showing the options being sent to the external IP but no responses. I then had network trace the route to the external IP and found he had a rule that was blocking it.

Hello to all, I am really stumped by this one. We turned up a new SIP trunk with new IP's. Trunk is up and numbers are ported. Remote workers are registered to it also. All my equipment is on 10.2 as well. So after verifying that the remote workers were all good we wanted to turn down the A1/B1...

Are you deploying as SIP or H.323? We had several issues when deploying as H.323. We had to let the phone boot then after it was logged in attach the JEM. The ones that were having the issue we had to get a higher firmware release for it to resolve. Several SOL on the Avaya site about it.

Having some issues, R10.2 SBC, SMGR, ASM and CM. Added a new SIP trunk on the A2/B2 side. Cloned everything from the A1/B1 side as we have a working trunk and remote workers using it. Verified with our network team that the new IP's are allowed through the firewall. I see a 500 server internal...

Do you have an installer in Orlando Florida? I want to hand this off as I have two large systems here in the US and overseas I maintain. Word of mouth is always better than online reviews. Thank you

Does anyone have a recommendation for small business phone system installers in the Orlando Florida area? I work on large scale and had someone ask me if I knew of any companies or had a preference. They have five employees that are in and out of the office so main number would route in to an AA...

No you add the management IP as a session manager and the SM100 IP in the security module below it. That is what pushes out to it. You also have to add it as a sip entity.