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Recent content by finest

  1. finest

    IP_Office_AVAYA_PushNotification_OK_IphoneClient_Rings_But_call_Error

    We have a similar issue Are you using the Avaya SBC? Our issue is often times the call will only ring about a half ring and cannot be answered. But subsequent calls can. Is your issue on every call or just once in a while?
  2. finest

    MS Teams - Direct Routing

    Thank you for the information. Can external calls ring to both the teams interface, and a physical avaya phone and workplace client (connected to IPo) at the same time? Can internal calls ring to both the teams interface, and a physical avaya phone and workplace client (connected to IPo) at...
  3. finest

    MS Teams - Direct Routing

    Were there any more specific about what the complications were? And what part of the docs seem vague? I think one of the limitations of the avaya calling plug-in is that it does not work on mobile devices so on those devices the user will just need to use Workplace
  4. finest

    MS Teams - Direct Routing

    Has anyone successfully set up teams integration, utilizing direct routing? Any comments or feedback? The documentation is approximately 150 pages. Will an IP office users extension, the Avaya Workplace app.l(s) and Team client(s) ALL ring at the same time on inbound calls – internal and...
  5. finest

    Nortel Ringer/Buzzer while you are on a call

    maybe.... i recall it was slightly lower sounding and a bit longer what phone is that from and what is the sound for? thanks!
  6. finest

    Nortel Ringer/Buzzer while you are on a call

    On the old nortel M2216 and perhaps other and even more recent phones, there was a different ringer/buzzer if you were on the phone. It wasn’t the regular ringtone. It was a lower sounding longer tone. Does anyone have a recording of this or could anyone make a recording of this for me? It was...
  7. finest

    IPO Server Edition R 12.0 (56) - Physical Server - Dell R240 - IP Route Corruption after Reboot + IP Traffic Incorrect Routing - Advisory/Warning

    - how did you remove lan2 port? - did this resolve the issue? - also see this: https://support.avaya.com/ext/index?page=content&id=SOLN382912
  8. finest

    IPO Server Edition R 12.0 (56) - Physical Server - Dell R240 - IP Route Corruption after Reboot + IP Traffic Incorrect Routing - Advisory/Warning

    This is a heads-up and advisory - and also to see if other are having similar issues on R 12.0 SE on physical server (or any other arrangement). Since installation we have had numerous issues with push notification server timeout, DNS lookup timeout, SMTP failure, VM SMTP failure - we have 7...
  9. finest

    IPO 12.0 Server Edition - Physical Server - Dell R240 - ETH1/LAN2 Not Working

    Our system recently had a cold boot/power failure and shortly thereafter (but not immediately) our on-site J189 phones no longer register. They are programmed/configured to register to LAN2. We also noticed that the correct IP ROUTES of 0.0.0.0 / 0.0.0.0 / 192.168.10.15 (LAN1) and 10.0.1.0 /...
  10. finest

    Workplace iOS 3.38.1 released yesterday to app store.

    If anyone has been having any of the following issues with Workplace/iOS, please let me know if the issues are fixed with this new version (just released to app store). I suspect Avaya also made some changes on their APNP server. - Push notification not being received to wake up app - Push...
  11. finest

    Workplace/Mac and iOS - 46xxsettings.txt

    Which value in the 46xxsettings.txt file does Workplace (for all platforms) use for the call server/SIP server address? Does setting the No User Source Number of: ENABLE_J100_FQDN Use FQDN rather than IP addresses in the server address values provided to J100 Series phones. This requires that...
  12. finest

    Using SIP REFER for Call Forwarding

    What settings need to be enabled or set so when a desktop user calls forwards their phone to an external number, it uses our carrier’ SIP REFER capabilities instead of creating a second leg for the call? thanks

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