Recent content by eboudreaux

Great, will check all of these in the morning. Thanks guys

Excellent, I'll check on that tomorrow and post if I have any more issues. Thanks a bunch buddy.

I do not think the lawyers phone is forwarded as far as I can see, maybe I'm not looking in the right place? And I guess I'm not as clever as I thought because I don't know where to look for Dynamic Ext Express. Thanks

Sorry, it's a Mitel 5000 system on version 5.1

Hello, I'm currently trying to clean up a system that 3 different techs have programmed. I'm a little confused on how they programmed a few of the secondary ext's on the phones. So the lawyers all have their own DID's, their secretaries have a secondary ext key programmed on their phone. When...

Will do thank you much

Thank both of you guys, I checked the timers and there are 2, abandoned call and unsupervised co, since the customer said the attendant showed unsupervised recall I figured I would change that one to. I also saw that I could put a hunt group in the cra, unfortunately the customer is being...

When I try to send it to the extension list it won't let me enter it in the destination area. Am I doing something wrong? I'm sure thats possible! I have the star programmed going from bottom up like this, night aa, day aa, and weekend. From there I have the day aa routed to a cra, in the cra I...

Hi all, I have a customer with a Mitel 5000, I'm having trouble programming the star app to ring the extension list during the day. The night function works like it should, however when I leave the star on the call routing table during the day it still goes straight to auto attendant, but the...