Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Recent content by DuncEJT

  1. DuncEJT

    Routing calls to an idle agent

    Thanks, IndianaSkinny. That explains why I'm not getting the call to where I want to! Back to the drawing board. Cheers, Dunc.
  2. DuncEJT

    Routing calls to an idle agent

    Hi, I've been out of the Aspect Callcenter area for a few years and suddenly find myself back in the thick of it. This may, therefore, be an obvious question/answer to many of you but please have mercy on a forgetful contractor! We have Aspect Callcenters on ver 9.3 using 'traditional' TIC...

Part and Inventory Search

Back
Top