Recent content by DoubleUT

Hot-line was not supported on a 5302. The delay is due to the fact that the phone needs to wait and see if all digits are dialed. Default ënd of dialing" character is #, you could try and see if that helps.

Looks like you need to replace the harddisk and then install the system from scratch.

First check could be the command "SIP Link State All" that should show IN SERVICE If that is the case and your not seeing anything in CCS trace that would mean that your programming is incorrect. Steps to check: ARS Digits Dialed (the digits you dialed are in there and point to a route) ARS...

It uses the IP address from the Network Element.

you would need to de-programm the trunks and the Digital Link card.

There is no extra licenses needed to move from MXe to EX. The only potential issue there might be is if your using Embedded analog that can differ.

Can I register and use SIP phones that are not Siemens made?

Looking at your explanation you got a Route in your system with Dialed Digits 7000 pointing to a specific SIP line. Create a new route pointing to the same SIP line and use the 07000 as Dialed Digits to point to it. You now have the option to remove the first digit before the number is send out.

One remark on the use of the SI tool. If you start the SI tool and select the Preform Full Install and de-select all options except Configure License and Option Configuration this will sync to the AMC and will NOT reset your system.

Firmware version on the phone.

At the point were you login a user at a phone that phone will register itself at that node. In your case a 69xx phone is trying to connect to a 7.2 version system. that will not work. Move these users over to the 8.0 system.

This might be related to the Firmware version running on the phone. Make sure you got the latest running available on MOL. (1.4.0.85)

Mitel has a video on the knowledge base on how to migrate a system and how to reverse migrate a system.

For people that have access to the Mitel Knowledge base look at HO2853 and/or HO2854

It might be the ICP/PBX settings. the IP address of the controller should be set and after that is done the controller needs a reboot before a console should connect to it.