Im new to Cisco UCCE and could use some help
A few agents trying to log in are getting a message "CTI Warning: Error 10160 Invalid Phone Configuration"
Everything looks OK, a've searched heere and google haven't found anything, what am I missing?
Thanks
DonBott
We found the issue, changed ars entries added "xx"'s to match the min/max number keeps the switch from dialing until the whole string is entered
Thanks anyway tek-tips rocks!
DonBott
We have a tie trunk between a S8300 and a non-avaya system. Calls dialed manualy are hanging, the switch sends a bunch of dial strings:
09:29:23 Calling party station 8656 cid 0x7cb
09:29:23 Calling Number & Name 8656 XXXXXXXXX
09:29:23 dial 918 route:PREFIX|FNPA|ARS
09:29:23...
I'm setting up crisis alerting, I'm not sure how to place a call that will get to 911 with it in place. Still searching older posts but would appreciate any help.
Thanks
DonBott
We just got a S8300 and if a call to ext. 26XX goes to coverage the system works corectly, but calls for ext. 86XX coveragte hits the voicemail system and get a message " Extension 0000 please wait", and the call routes to the receptionist. Messaging server administration is set for subscribers...
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