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Recent content by denflompy

  1. denflompy

    IA770 & CM3

    Hello mgoston, It is not that changing the telnet settings can solve the problem, it is that they caused the problem. As I say you have to get Avaya to mess around with the lac file which holds the passwords (unless you are capable enough to do this yourself which I am not). I had the CD...
  2. denflompy

    Busy Indicators on Agent ID's?

    Hello Toni, What do you mean by busy indicators? Thanks Doug
  3. denflompy

    IA770 & CM3

    Hello All, Just so you know this was caused by corruption in the lac file (which seems to be associated with passwords). I had not set my telnet settings correctly (with the carriage return and line feed changed) so the option to install the voicemail was skipped. I reckon the corruption came...
  4. denflompy

    IA770 & CM3

    Hello Longhuhu, I have read the documentation back to front....thanks for the help. It is now with Avaya. Thanks Doug
  5. denflompy

    IA770 & CM3

    Hello All, We have just tried to install CM3 (including the latest patch) on a s8300/g700 set up and included the IA770 internal voicemail. It appears to have been installed correctly (everywhere says words like "success" throughout the install) and the license file correctly gives us an 8 port...
  6. denflompy

    Classifying calls in a call center environment

    It sounds like you are after Call Work Codes. These are feature of the CentreVu CMS reporting. Do you have CMS box? Doug
  7. denflompy

    Duplex settings on an s8700

    NKNOOK, I salute you. All fine info. It has cleard everything up. This S8700 is inherited by me and has been set up poorly in the first place. The port settings are wrong (it has ended up at 100/Half on several ports) so I will organise an outage. Thanks again Doug
  8. denflompy

    Duplex settings on an s8700

    I understand that the port setting on the Control Network switch must be 100mbps Full duplex but is it possible to administer the ports on the Servers themselves? Ours appear to be going to Half Duplex on the server side even though they are forced to Full Duplex on the Cajun Switch side. Any...
  9. denflompy

    What kind of extension is this?

    When I list all my extensions the output below comes out regarding extension 3599 What kind of extension is this as I want to display it to have a look at the programming. Any help would be gretly appreciated. Output follows: list extension-type 3599 EXTENSION TYPE...
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