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Recent content by davesymp

  1. davesymp

    Symposium Express Call Centre 4.2

    Hi Total novice here. We are still running Symposium Express Call Centre 4.2 Cannot find any help in the documents. When I say novice, I mean novice :-) Looking at all the standard reports, we cannot find one that will give us the Average Call Duration for Day/Month/Year. We seem to be able to...

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