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Recent content by davesymp
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Symposium Express Call Centre 4.2
Hi Total novice here. We are still running Symposium Express Call Centre 4.2 Cannot find any help in the documents. When I say novice, I mean novice :-) Looking at all the standard reports, we cannot find one that will give us the Average Call Duration for Day/Month/Year. We seem to be able to...- davesymp
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- Forum: Nortel: Symposium call center solutions
