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  1. davesymp

    Symposium Express Call Centre 4.2

    Hi Total novice here. We are still running Symposium Express Call Centre 4.2 Cannot find any help in the documents. When I say novice, I mean novice :-) Looking at all the standard reports, we cannot find one that will give us the Average Call Duration for Day/Month/Year. We seem to be able to...

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