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Recent content by chetann

  1. chetann

    calls are getting recorded delay of 10mins in nice app, after login into avaya onex agent softphone

    Hi All, i am working in a call center where we are using avaya onex agent (softphone)for taking calls, NICE application for recording of those calls and CMS application to monitor agents. i will appreciate if anyone have any idea regarding my issue. issue : first call is not getting recorded...

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