Sounds like the Mitel dealers might have gotten the same "creative writing" description of the situation, that Inter-tel employees got. I did some research after that whole merger went down. If you look at dates when articles and interviews were published, the CEO that took over Inter-tel from...
Hopefully they're able to recover and come back stronger. I've worked for/on Mitel systems since Mitel acquired Inter-tel, and worked on Inter-tel since 1999. I can't speak for the SX200, as I didn't get much hands on with it when Mitel bought Inter-tel. The 3300 was what I mainly worked on...
Is the 5312 licensed as a multi-device phone? If it is, do you have a multi device user group built for it? Most times I see a phone in the LOCKED phase, is because its licenses as multi device, but the MDUG hasn’t been created yet.
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