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Recent content by bzbee

  1. bzbee

    New building = new phone system = advice needed :)

    I guess my bad use of the grammar and the like does imply that I'm not from the US but I'm actually in NC. Unfortunately, I'm not on site but asked a staff member to take a photo of the sticker on the back.
  2. bzbee

    New building = new phone system = advice needed :)

    So, I asked and was told it has an NEC on it. Well, that narrows it down some (and the fact that I know the phone system is 5+ years old).
  3. bzbee

    New building = new phone system = advice needed :)

    I actually don't know (should have took a look while I was at the meeting). I'll see if I can find out and post that info here.
  4. bzbee

    New building = new phone system = advice needed :)

    Hey All, *Laugh* This thread has gone on an epic journey. I'm still looking into the suggestion of buying a new KSU and re-using existing handsets (may not work considering the age on the system but it'd be good to know). If the support guy is more comfortable with TDM systems and it's not...
  5. bzbee

    New building = new phone system = advice needed :)

    Regarding reliability, is the scale from least to most like the following: hosted pbx -> sip trunks with premise pbx -> POTS with premise pbx I don't mind going with a TDM system but want to make sure that we have something that offers the flexibility for when we're piggy backing on a fiber...
  6. bzbee

    New building = new phone system = advice needed :)

    The clinic is located in Roxboro, NC (aka "slim pickings") when it comes to tech stuff. With fiber coming to town, I think we'll at last have fast and reliable on one side of the chart (still don't know about cheap though). Since this a construction project, hopefully the fiber will be in place...
  7. bzbee

    New building = new phone system = advice needed :)

    I wouldn't say I *know* mainly we didn't quabble with each other (I tried not to meddle with it as long as it promised to work without fail ;) I don't think I'll have free time to support the system and as such would want something that staff can easily manage but not break (and if they...
  8. bzbee

    New building = new phone system = advice needed :)

    Jsadd, You're right on the importance of having a reliable system for the medical practice. I was just hoping that the technology has come further along that going VOIP/SIP/Hosted was as reliable as the old tried and true phone system. Eventually, stuff will get to that point and I wanted to...
  9. bzbee

    New building = new phone system = advice needed :)

    We have charter cable in our neck of the woods (rural NC) and it's as flaky as a box of Kellogg's :) Thanks for the idea to keep a POTS as a backup/fax. I was hoping to do faxing in the cloud in the long run but it never hurts to have a life line.
  10. bzbee

    New building = new phone system = advice needed :)

    One thing that may be helpful is having a system that offers backend flexibility. Initially, we may go with the local teleco for local lines and the like but as internet reliability improves, we may want to expand out with SIP trunks (holler at me if SIP Trunks are the devil or the like..they...
  11. bzbee

    New building = new phone system = advice needed :)

    Is ESI a known name brand? A tech in our group has good experience with it (at least the TDM/Digital flavors of ESI). Granted, I'd like to get the best tech for the money but one can't discount your support person's comfort and familiarity with a product (too bad this isn't one of those simple...
  12. bzbee

    New building = new phone system = advice needed :)

    Howdy, My wife's medical practice is moving to a new building that is under construction. With the move, they're planning on scraping their existing digital phone system with a new one. At the new site, there will be a need to have around 25 handsets sharing 6 or so lines (right now they have...
  13. bzbee

    ASA 5505 Failover due to decreased bandwidth from ISP

    Howdy All, At one of my too many jobs, we have a Cisco ASA 5505 that has a cable and dsl connection connecting to. I have cable setup as the preferred route unless it fails and then DSL takes over. That works great when cable actually does fail to ping it's own gateway. However, it doesn't...
  14. bzbee

    Looking for an Avaya Consultant

    Greetings, Does anyone have any tips for finding a local Avaya consultant? I've tried searching online for telecom consultants and on Craigslist for folks who work with this equipment but am not finding much luck. At one of my many jobs, I serve as a sys admin which includes overseeing an IPO...
  15. bzbee

    Better to buy VCM license or upgrade to IP Office 6?

    Thanks Everyone! This forum is a treasure trove of information that I can't usually find by googling and I'm grateful for the help. So, to recap, we're a small office with around 26 IP Phones but we have a vacant digital card taking an additional 8 extensions (so, we're over 32 extensions)...

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