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Recent content by buwrito

  1. buwrito

    Voicemail Pro -- Blank or hangup messages

    No analog trunks. PRI
  2. buwrito

    Voicemail Pro -- Blank or hangup messages

    When I put the system in Intuity mode and click the message button on the handset, it calls the VM server and I have to go through the voice prompts. When it is in IP Office mode, and I click the button, the screen comes up with the number of messages and the message details. I'm then able to...
  3. buwrito

    Voicemail Pro -- Blank or hangup messages

    I have yes. When I switch is to Intuity mode, it works correctly and we don't get hangup messages. But when I switch it back to IP Office mode, they start again. My reason for needing it in IP Office mode is so the visual voicemail prompts on the handsets will work.
  4. buwrito

    Voicemail Pro -- Blank or hangup messages

    It has been running like this for 3 months now. I've restarted it multiple times with no luck.
  5. buwrito

    Voicemail Pro -- Blank or hangup messages

    Ever since I switched our VM Pro Default Telephony Interface form "Intuity" to "IP Office" mode, we have been getting hangup and blank voicemail messages. The "Min Message Length" option is grayed out in IP Office mode, is there a different area to specify the minimum length of a VM when in...
  6. buwrito

    Watchguard XTM 330/Avaya IP Office Version 9 - softphone voice quality terrible

    We had similar issues using an XTM 510 as a router and routing voice traffic from one vlan to another. We worked with Watchguard for a month on this and they were never able to give us a clear answer on what was going on. We tried setting up traffic management and giving priority to the voice...
  7. buwrito

    XTM525 and active directory

    What we've done is setup AD groups and setup rules based on the groups. Before you can create a watchgaurd firewall rule based on a group, you have to go into system manager and add the group. (Setup -> Authentication -> Authorized Users/Groups) Add the group with the exact same spelling as AD...
  8. buwrito

    XTM BGP Multiple Carriers

    Thanks for the reply, yes i've gone through the help files and have the dynamic routing all setup. The problem i'm running into is: On what interface to I specify the IP addressing? Or does it not need to be associated with an interface (secondary addresses) -- if so, how do I setup SNAT or...
  9. buwrito

    XTM BGP Multiple Carriers

    Has anyone had luck setting up BGP with multiple carriers on an XTM device? I've been talking with support and they are telling me I can't use the same IP addresses on multiple external interfaces. Thanks!
  10. buwrito

    Http-Proxy for Terms of Use

    The http and https proxy does not allow for a default landing page. You'll need to set that through your WAP
  11. buwrito

    Plugging in second connection kills internet access in multiwan

    Sorry, i went back and reread your post. On eth6 what do you have set as your default gateway? Do you have any static routes setup for public addressing telling the firebox what external route to take?
  12. buwrito

    Plugging in second connection kills internet access in multiwan

    Based on your description above, it sounds like your multi-wan is setup with eth6 as your default primary route. If you can't get out with just eth6 plugged in, of course it won't work with both eth5 and eth6 plugged in. Before you get too deep into the multi-wan setup, i'd recommend you get...
  13. buwrito

    Polycom IP 7000 call recording

    I have an IP 7000 connected to my system through SIP, I'm wondering if anybody has found a way to add a "record call" button to the configuration. Thanks in advance!
  14. buwrito

    Two DID blocks, need different caller ID

    If I don't specify a number it only sends out the 4 digit extension. 45xx or 47xx
  15. buwrito

    Two DID blocks, need different caller ID

    I have two different DID blocks coming into my system: 565-47xx and 862-45xx Our users would like to have the option of sending out the main number caller ID or their personal ext caller ID. I had this setup with two short codes, 9 would dial out with the main caller ID and 7 would dial out...

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