Recent content by buthead

Good intel Kyle. Let me play with that a bit. Thank you for your time and help. Much appreciated.

Kyle, a CFW button seems to be what I need. Is there a way to have the destination number always programmed in so the user doesn't need to put it in?

Thanks for that tip Kyle. I "fat figured" my stuff. Incoming calls now follow R1, the first cover path. If I activate SAC, they go immediately. I'm not clear on how calls will stay "on prem" if R1 is set at the first cover point though. I may not have described my problem clear enough. He...

Morning Kyle, After some coffee this morning I realized how the remote tables work. Last night I didn't pay attention to the unique numbering in each group. Each thousand is uniquely numbered. Anyway, I've assigned R1 as the first point, but no love. I just get a busy. The station has...

Kyle, Thanks for the reply. I'm going to head in to the office tomorrow and do some testing. There is nothing in any of the remote tables. I put the off site number in list 1 entry 1. I've added it to his cover There must be some "user intervention", I'm not sure how the station knows...

Good Morning Everyone. I have a user that wants to forward his calls off net via his SAC button. Heads up, I'm a Nortel guy trying to figure to figure this out :) I created a Vector/VDN and new Cover path. Assigned the VDN to Point 1 in the cover path. All calls will follow the cover...

Phoneguy, That's the way I understood it to work. To me barge in should "drop" you into a RAN at any point. This is my existing MOH. When callers are presented music, it always plays from the beginning of the recording. Extension: 1012 COR: 90 Annc Name...

David, I should have mentioned that the tenant is currently getting treatment off of the VAL. I'm just trying to replace it with an external source. I've built an extension, 1013, but when I change the music source to that, I get nothing. I can call the extension and hear music and ring...

Greetings Avaya Guru's I need your help, but I'm going to provide some backstory, so bear with me. I'm an old Nortel guy who has recently upgraded an 81C to a Rls.7 Avaya. I run a multitenant environment. I've got multiple announcements for multiple tenants, on the VAL board. That's all...

Yes Kyle, Microsoft Teams works that way right out of the box. For our Help Desk team, that's a great way to "get things done". 8 does have some fixes for our issues, but not all. I too have heard Equinox Conferencing is a bit behind AAC8 in terms of market readiness. Our original deployment...

Hello, I'm reaching out to the group for any feedback regarding the Equinox platform. We've spent 13 months, and North of 6 digits, trying to get this thing off the ground. My last month was with Avaya CAP (Critical Account Program). They aggressively worked with us, providing access to Teir...

Thanks gwebster for the direction. Just an old Nortel guy learning as I go.

Greetings, I'm in need of deploying some small handsets in non critical areas. All our stations are 9611's and all SIP. We are on 7.0. I looked at the "profiles/templates" in SMGR and it only shows 1603 Default CM. Does that mean it can only work as H-323? Also, it looks like I need...

Greetings, Can someone please help point me in the right direction. I'm not real experienced in this new fangled VOIP stuff :). I'm trying to do a trace on my SBC. I can SSH to it, but I don't know what creds it's looking for. It doesn't like the one I use for the "browser" access. I've...

Good Morning Coolwhisper, Thank you for the prompt response. I do have the APV-63 cable. I should have mentioned that. I got into the set and made the necessary adjustments. All good. Thanks Again.